COMMONLY ASKED QUESTIONS

 

Question

Answer

Action

 

Why can’t the

A temporary

Remove the battery

 

camera be

internal circuitry

pack from the

 

operated?

problem may be

camera, wait a few

 

 

the cause.

minutes, then

 

 

 

reinstall the battery

 

 

 

pack and try again.

 

Can I use my

If you have

 

camera abroad?

 

questions about

 

 

 

using the power

 

 

 

cord abroad, please

 

 

 

consult with a dealer

 

 

 

near you for advice.

 

Why does the

A problem has

Check the following

 

“System error”

occurred within

items:

Misc.

message appear?

the camera or

1 Remove the

 

 

card.

card and then

 

 

 

install it again.

 

 

 

2 Remove the

 

 

 

battery pack and

 

 

 

then install them

 

 

 

again.

 

 

 

3 Install a different

 

 

 

card.

 

 

 

If “System error” still

 

 

 

appears after

 

 

 

performing the

 

 

 

above steps, then

 

 

 

take the camera to

 

 

 

the dealer for

 

 

 

service.

 

 

 

 

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Sanyo VPC-E10GX, VPC-E10EX instruction manual Commonly Asked Questions