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Problem |
| Possible solutions (continued) | |
| 1. | Turn on the LCD and the computer. | |
| 2. | While the computer is turned on, press the “F8” key on your | |
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| keyboard continuously until a selection menu appears and |
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| select the “Safe Mode” option. |
| 3. | When you’ve entered Safe Mode please uninstall any video | |
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| card driver and monitor driver by using either the “Add / |
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| Remove Programs” icon or going into “System |
| 4. | Properties” and manually removing anything under | |
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| “Monitors” and “Display Adapters”. After removing all the |
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| drivers, please reboot your computer and you should be |
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| able to see windows. Please install your monitor driver |
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| first, then your video card driver. Please remember to |
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| make sure your refresh rate should be at 60Hz. |
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| If you are using DVI, please try out VGA to see if you are able to | |
I CANNOT GET THE |
| achieve that resolution. If your VGA can then, your video card’s DVI | |
RESOLUTION |
| cannot support widescreen resolutions. | |
1920X1200 |
| Sometimes your video card will not read the monitor correctly and will | |
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| not allow you to achieve the resolution you want. Rebooting your | |
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| computer will solve the situation. | |
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| You can also make sure your video card’s video drivers are up to date. | |
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| You can find what video card you have by clicking on START then | |
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| RUN. Type in “DXDIAG”. When the diagnostic window pops up, click | |
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| on the DISPLAY tab. The program will tell you what video chipset you | |
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| have. Copy that name then search it with an online search engine like | |
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| GOOGLE™. Find your video card company’s web address and search | |
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| for newer drivers. If updating your drivers does not work, you probably | |
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| have one of the older video cards and cannot achieve a widescreen | |
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| resolution. You’ll need to upgrade your video card to a newer one. | |
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THERE IS NO SOUND |
| The | |
COMING OUT OF THE |
| speakers. | You are responsible for obtaining and hooking up |
MONITOR |
| independent speakers to your computer or video device. | |
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| Sometimes having older video cards this type of problem might | |
THE VIDEO IS TOO |
| happen due to newer LCDs having to provide HD video capability and | |
BRIGHT NO MATTER |
| not being fully compatible with older video cards. You can try | |
WHAT I ADJUST |
| adjusting the contrast to a lower value and adjust the brightness to | |
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| compensate. | |
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| Are you using the monitor’s native resolution? If not you’ll need to | |
THE WORDS AND |
| switch resolution to the native 1920x1200 at 60 Hz to make the words | |
VIDEO ARE TOO |
| clearer. If you’re using VGA please do not forget to AUTO ADJUST | |
BLURRY |
| and to use FORMAT under OSD. | |
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| If the words are still blurry, please try enabling or disabling CLEAR | |
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| TYPE function from windows. |
SCEPTRE X24 | Page47 |