Sceptre Technologies X24 manual Page47

Problem		Possible solutions (continued)
	1.		Turn on the LCD and the computer.
	2.		While the computer is turned on, press the “F8” key on your
			keyboard continuously until a selection menu appears and
			select the “Safe Mode” option.
	3.		When you’ve entered Safe Mode please uninstall any video
			card driver and monitor driver by using either the “Add /
			Remove Programs” icon or going into “System
	4.		Properties” and manually removing anything under
			“Monitors” and “Display Adapters”. After removing all the
			drivers, please reboot your computer and you should be
			able to see windows. Please install your monitor driver
			first, then your video card driver. Please remember to
			make sure your refresh rate should be at 60Hz.
		If you are using DVI, please try out VGA to see if you are able to
I CANNOT GET THE		achieve that resolution. If your VGA can then, your video card’s DVI
RESOLUTION		cannot support widescreen resolutions.
1920X1200		Sometimes your video card will not read the monitor correctly and will
		not allow you to achieve the resolution you want. Rebooting your
		computer will solve the situation.
		You can also make sure your video card’s video drivers are up to date.
		You can find what video card you have by clicking on START then
		RUN. Type in “DXDIAG”. When the diagnostic window pops up, click
		on the DISPLAY tab. The program will tell you what video chipset you
		have. Copy that name then search it with an online search engine like
		GOOGLE™. Find your video card company’s web address and search
		for newer drivers. If updating your drivers does not work, you probably
		have one of the older video cards and cannot achieve a widescreen
		resolution. You’ll need to upgrade your video card to a newer one.
THERE IS NO SOUND		The non-HDMI monitor does not contain any audio hook ups or any
COMING OUT OF THE		speakers.	You are responsible for obtaining and hooking up
MONITOR		independent speakers to your computer or video device.
		Sometimes having older video cards this type of problem might
THE VIDEO IS TOO		happen due to newer LCDs having to provide HD video capability and
BRIGHT NO MATTER		not being fully compatible with older video cards. You can try
WHAT I ADJUST		adjusting the contrast to a lower value and adjust the brightness to
		compensate.
		Are you using the monitor’s native resolution? If not you’ll need to
THE WORDS AND		switch resolution to the native 1920x1200 at 60 Hz to make the words
VIDEO ARE TOO		clearer. If you’re using VGA please do not forget to AUTO ADJUST
BLURRY		and to use FORMAT under OSD.
		If the words are still blurry, please try enabling or disabling CLEAR
		TYPE function from windows.

SCEPTRE X24 Page47