Scientific Atlanta Digital Home Communications Terminal Tips for Improved Performance, continued

Tips for Improved Performance, continued

DHCT does not work

•Verify that the DHCT is properly plugged into an electrical outlet that is not controlled by a wall switch.

•Verify that all cables are properly connected.

•If the electrical outlet is controlled by a wall switch, make sure the switch is in the ON position.

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Channel banner displays ??? (question marks) instead of the channel number

•Press the INFO key on the remote control. You may have pressed the Power key before all of the data for the IPG was received by the DHCT.

TV screen displays a message indicating that the DHCT is automatically updating its software

•Wait for the time to display on the LED before continuing with your installation process.