Medalist XE Family Installation Guide, Rev. A

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Technical support services

If you need assistance installing your drive, consult your dealer. Your dealer is knowledgeable of computer system configurations and can help you with system conflicts and other technical issues.

If you need additional assistance with your Seagate drive or other Seagate product, you can call SeaBOARD™, SeaFAX, Seagate Technical Support FAX, SeaFONEor SeaTDDservices. Sea- gate technical support is also available on CompuServe.

SeaBOARD

Using your modem, you can:

Access documentation, drive specifications and jumper set- tings for Seagate’s entire product line.

Download software for installing and analyzing your drive.

Request a return phone call from the technical support staff.

SeaBOARD is available 24 hours and supports up to 9,600 baud. Set your communications software to eight data bits, no parity and one stop bit (8-N-1). SeaBOARD phone numbers are listed in the following table:

Location

Modem number

United States

408-438-8771

England

44-62-847-8011

France

33-1 40 67 10 34

Germany

49-89-140-9331

Singapore

65-292-6973

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Seagate 275XE, 545XE manual Technical support services, SeaBOARD, Location Modem number