28 Medalist 8421, 6421, 4311 and 2112, Rev. A
Seagate Technology support services

Online services

Internet
For online information about Seagate products, visit
www.seagate.com or e-mail your disc or tape questions to:
Presales support:
DiscPreSales@Seagate.com
or
Tape_Sales_Support@Seagate.com
Website: http://www.seagate.com/feedback.shmtl
Technical support:
DiscSupport@Seagate.com
or
TapeSupport@Seagate.com
Website: http://www.seagate.com/feedback.shmtl
SeaBOARD
®
SeaBOARD is a computer bulletin board system that contains
information about Seagate disc and tape drive products and is
available 24 hours daily. Set your communications software to
eight data bits, no parity and one stop bit (8-N-1). This service is
available worldwide.

Automated services

SeaFONE
®
(1-800-SEAGATE)
is Seagate’s toll-free number
(1-800-732-4283) to access our automated self-help services.
Using a touch-tone phone, you can find answers to service
phone numbers, commonly asked questions, troubleshooting
tips and specifications for disc dr ives and tape d rives 24 hours
daily. International callers can reach this service by dialing
+1-405-936-1234.