Seiko Group TM-T90 Troubleshooting

English

Troubleshooting

❏Check to see that the paper roll cover is closed and check the PAPER

OUT LED. Close the cover or replace the paper if necessary.

❏If the printer has been printing a lot, the head may be hot. Wait for the

head to cool. Printing will resume automatically.

❏If the autocutter is jammed, turn the printer off and then back on.

❏If the paper roll cover will not open, see the section below.

❏Turn off the printer and then turn it back on. If the LED is still

flashing, call your supervisor or a service person.

Turn off the power and open the paper roll cover and check for a paper

jam. If there is a paper jam, remove the jammed paper and follow the

instructions in the Installing the Paper Roll section to prepare the printer

for printing.

Turn on the printer and remove the cutter cover. To remove the cover, use

a tool such as a screwdriver, and insert it into one of the slots indicated by

circles in the illustration below and push the cover upward. After

removing the cutter cover, use a ballpoint pen or tweezers to turn the knob

in the direction indicated by the arrow until you see a triangle in the

opening.