Cannot login to | Invalid username and/or | Use valid username and password. If username and/or |
console | password | password are lost, perform factory default reset using factory |
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| reset switch. Factory default value of username and password |
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| are both admin |
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C.4 IP Address Troubleshooting
| Problem |
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| Cause |
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| Action |
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| Cannot find IP |
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| Use serial console to find IP address |
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| address of the LS100 |
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| Use HelloDeviceManager program to probe the LS100 on the |
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| network |
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| HelloDeviceManager |
| The LS100 is not |
| Use serial console to assign valid IP address to the LS100 |
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| cannot probe the |
| assigned valid IP |
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| LS100 |
| address |
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| HelloDeviceManager |
| Run HelloDeviceManager on the PC that is on the same subnet |
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| and the LS100 are not |
| with the LS100 |
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| on the same subnet |
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C.5 DHCP Troubleshooting
| Problem |
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| Cause |
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| Action |
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| Cannot lease IP |
| DHCP server is not |
| Check if DHCP server is working correctly |
| |||
| address |
| working |
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| IP address of the |
| DHCP server does not |
| Check if DHCP server is working correctly |
| |||
| LS100 is changed |
| extend lease time |
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C.6 TCP Server Mode Operation Troubleshooting
| Problem |
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| Cause |
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| Action |
|
|
| Cannot connect to |
| IP configuration of |
| Check if IP configuration of the remote host is valid |
| |||
| the LS100 |
| remote host is invalid |
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| Host mode of the |
| Change the host mode of the LS100 serial port to TCP server or |
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| LS100 serial port is not |
| TCP server/client |
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| TCP server |
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| |
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| IP address of the LS100 |
| Specify valid IP address and TCP port number of the LS100 |
| ||
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| or TCP port number is |
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| |
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| wrong |
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| DSR option is set but |
| Disable DSR option or make DSR input of the LS100 high |
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| DSR input is not high |
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| TCP connection with |
| Close established TCP connection or connect later |
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| the other host is |
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| established already |
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45
