If a problem occurs ...

Problem

Possible cause

Possible solution

Audio signal is

Transmitter sensitivity is

Adjust the transmitter sensitivity

distorted

adjusted too high

correctly (see the instruction manual

 

 

of the transmitter).

 

Receiver’s audio output level is

Reduce the audio output level

 

adjusted too high

(see page 36).

 

 

 

No access to a

During scanning, an RF signal

Set the transmitter operating on this

certain channel

has been detected on this

channel to a different channel and

 

channel and the channel has

redo the frequency preset scan

 

been locked

(see page 34).

 

During scanning, a transmitter

Switch the transmitter off and

 

of your system operating on this

redo the frequency preset scan

 

channel has not been switched

(see page 34).

 

off

 

 

 

 

During the sound-

One of the antennas is not

Check the antenna cable or the

check, only one

correctly connected

antenna.

diversity display

Antennas are not optimally

Reposition the antennas.

(I or II) appears on

positioned

 

the display panel

 

 

 

 

 

 

None of the diver-

Receiver’s squelch threshold is

Reduce the squelch threshold

sity displays I or II

adjusted too high

(see page 33).

appears on the

Transmitter’s RF signal is too

Increase the transmission power of

display panel

weak

the transmitter.

 

 

 

Reduce the distance between

 

 

transmitter and receiver.

 

 

 

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance.

To find a Sennheiser partner in your country, search at www.sennheiser.com under “Service & Support”.

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