SMC sierra monitor corporation

Sentry Instruction Manual - Version 6

TROUBLE SHOOTING GUIDE

 

Symptom

 

Cause

 

 

Fix

 

 

 

 

 

 

 

 

 

 

 

 

CONTROLLER

 

PROM failure; microprocessor failure; other

 

 

Replace components or send to SMC;

 

 

 

Top Display: wrong characters displaying

 

 

 

 

 

 

8888 or Blank

 

major component failure; AC brown out

 

 

Power up and down for brown-outs

 

 

 

Bottom Display blank

 

-12 VDC failure on power supply;

 

 

Replace power supply board or factory

 

 

 

 

 

Component failure

 

 

repair

 

 

 

Diagnostic voltages displayed are more

 

Respective module PCB (digital board) bad

 

 

Replace module electronics or factory

 

 

 

than 10% different from manual

 

 

 

 

repair

 

 

 

Keyboard: Wrong action based on key

 

Component failure

 

 

Factory repair

 

 

 

press

 

+15 OR -12 VDC failure or out of adjustment

 

 

Replace power supply board or factory

 

 

 

Alarms intermittent or false

 

 

 

 

 

 

 

 

Wiring error or Power Supply or

 

 

repair

 

 

 

AC fuse blows

 

Transformer failure

 

 

Check wiring; replace power supply

 

 

 

 

 

Component failure; wiring defect; power to

 

 

and/or transformer; or factory repair

 

 

 

Modules not recognized

 

modules may be low

 

 

Check channel wiring for breaks/opens;

 

 

 

 

 

 

 

 

move to another channel; multiplexors

 

 

 

 

 

 

 

 

may be bad on main PCB; replace

 

 

 

 

 

 

 

 

multiplexors; clear RAM

 

 

 

 

 

 

 

 

 

 

 

 

MODULES

 

Component failure; wrong address; reversed

 

 

Set address correctly; check wiring;

 

 

 

Module not recognized

 

 

 

 

 

 

 

 

wiring

 

 

check all voltages including sensor; turn

 

 

 

 

 

 

 

 

on “calibrate or change” light by

 

 

 

 

 

 

 

 

pressing MODE, ENTER, RESET

 

 

 

 

 

 

 

 

factory repair

 

 

 

Module recognized as wrong type

 

Component failure; controller RAM

 

 

Check wiring against manual spec;

 

 

 

 

 

initialized incorrectly; wire gauge too small

 

 

clear RAM for 1 address; clear system

 

 

 

 

 

 

 

 

RAM factory repair

 

 

 

 

 

Sensor Module electronics failure

 

 

Replace module electronics assembly

 

 

 

Sensor failure

 

Signal voltage misadjusted; environmental

 

 

Adjust per service instructions, replace

 

 

 

 

 

deterioration

 

 

sensor if necessary

 

 

 

Multiplexing problem

 

DC ground wire not connected at one module;

 

 

Test individual modules on single

 

 

 

 

 

Wire AWG is wrong; wire connections faulty

 

 

channel; check all DC ground

 

 

 

 

 

 

 

 

connections; verify AWG; solder all

 

 

 

 

 

 

 

 

splices; replace module

 

 

 

 

 

 

 

 

 

 

 

 

PRINTER

 

AC power glitch

 

 

Power down and power up complete

 

 

 

Not Printing

 

 

 

 

 

 

 

 

 

 

 

system at one time

 

 

 

Printing garbage

 

DIP switches set wrong

 

 

Set printer for 1200 baud

 

 

 

 

 

Corrupted printer buffer

 

 

Clear printer buffer (Diagnostic 0006)

 

 

 

 

 

Failed component in Sentry controller

 

 

Replace printer drivers

 

 

 

 

 

Ribbon cable damaged

 

 

Check/replace printer cable

 

 

 

 

 

Paper out light is on

 

 

Replace paper or fix paper to route past

 

 

 

 

 

 

 

 

paper sensor

 

 

 

 

 

Paper misaligned

 

 

Fix alignment

 

 

 

 

 

 

 

 

 

 

 

 

MODBUS

 

Incorrect Configuration

 

 

Use “Change MODBUS” in Mode menu

 

 

 

Not Communicating

 

 

 

 

 

 

 

 

 

 

 

to turn MODBUS on and set controller

 

 

 

 

 

 

 

 

address and baud rate to match host.

 

 

 

 

 

Hardware Problem

 

 

Check for correct interface cable, RS485

 

 

 

 

 

 

 

 

configuration and host computer port

 

 

 

 

 

 

 

 

configuration.

 

 

 

 

 

 

 

 

 

 

 

SERVICE Page: 57

Page 63
Image 63
Sentry Industries 5000 instruction manual Trouble Shooting Guide, Symptom

5000 specifications

Sentry Industries 5000 is a cutting-edge security and surveillance system designed for both commercial and residential applications. With its robust features, state-of-the-art technologies, and user-friendly interface, the Sentry Industries 5000 has established itself as a leader in the security industry.

One of the primary features of the Sentry Industries 5000 is its advanced motion detection system. Equipped with smart sensors, the system effectively differentiates between human movement and other disturbances, such as pets or passing vehicles. This smart detection reduces false alarms, providing peace of mind and ensuring that users are alerted only when genuine security threats are present.

Another key aspect of the Sentry Industries 5000 is its high-definition camera capabilities. The system supports 4K resolution, delivering crystal-clear video quality that allows for easy identification of individuals and objects. Additionally, the cameras are equipped with night vision technology, enabling effective monitoring even in low-light conditions. The ability to pan, tilt, and zoom (PTZ) enhances the coverage area, allowing users to monitor large spaces with ease.

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Another standout characteristic of the Sentry Industries 5000 is its cloud storage capability. Users can choose to save their footage locally or on the cloud, which ensures that data is secure and accessible from anywhere at any time. The flexibility in storage solutions caters to various user needs and preferences.

Data encryption and secure access protocols are critical components of the Sentry Industries 5000, providing robust protection against unauthorized access and hacking attempts. The system includes two-factor authentication for added security, ensuring that user data remains confidential and protected.

Moreover, the user-friendly interface of the Sentry Industries 5000 simplifies the process of monitoring and managing security features. With intuitive controls and easy-to-navigate menus, users can set up their systems quickly and efficiently.

In summary, the Sentry Industries 5000 is a comprehensive security solution that excels in features, technology, and user experience. With advanced motion detection, high-definition surveillance, flexible connectivity, and strong security measures, it stands out as an ideal choice for those looking to enhance their security measures in an increasingly challenging world.