Shark APL1172 N ONE 1 YEAR LIMITED WARRANTY, Ownership Registration Card, Troubleshooting Guide

Models: APL1172 N

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TROUBLESHOOTING GUIDE

OPERATING INSTRUCTIONS

TROUBLESHOOTING GUIDE

PROBLEM

POSSIBLE REASON
POSSIBLE SOLUTION

 

 

 

1.

Charge unit.

 

1.

Batteries discharged.

2.

Check fuse or breaker.

 

 

Replace fuse/reset breaker.

 

2.

No power in electrical

3.

Call Customer Service at

SWEEPER WILL

 

outlet supplying charging

 

1 (800) 798-7398.

 

adapter.

4.

Ensure that the wire terminal

NOT OPERATE

 

3.

Unit needs servicing.

 

connectors are securely

 

 

 

4.

Battery misplaced.

 

attached.

 

5.

Brush roll jammed.

5.

Clear any obstruction from the

 

 

 

 

rotating brush. Turn unit off for

 

 

 

 

10 seconds, and then restart.

SWEEPER WILL

1.

Dust container is full.

1.

Empty dust container.

NOT PICK-UP

2.

Unit needs recharging.

2.

Charge unit.

 

 

 

 

 

DUST ESCAPING

1.

Dust container is full.

1.

Empty dust container.

FROM SWEEPER

 

 

 

 

 

 

 

 

 

 

 

 

1.

Check for excessive material

ROTATING BRUSH

 

 

 

on brush or in bottom of

1.

Unit clogged.

 

sweeper. Remove obstruction

WILL NOT PICK UP

2.

Dust container is full.

 

from brushes and/or sweeper.

 

 

 

2.

Empty and clean dust

 

 

 

 

container.

 

 

 

 

 

 

1.

Electrical outlet not

1.

Check to ensure outlet is

 

 

working.

 

working properly. (Easily

SWEEPER WILL

2.

Charging Adapter not

 

checked by plugging in

 

working.

 

another appliance.

NOT CHARGE

 

 

3.

Batteries no longer

2.

Replace charging adapter.

 

 

 

functioning.

3.

See battery disposal.

 

4.

Unit left in “On” position.

4.

Press switch to “Off”.

11

Model

APL1172 N

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our website at www.sharkcompany.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $ 7.95 to cover the cost of return shipping and handling must be included. * Non-durable parts including, without limitation, dust cups and brushes which normally require replacement are specifically excluded from warranty.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy

OWNERSHIP REGISTRATION CARD

FOR CANADIAN CONSUMERS ONLY

Please fill out and mail the product registration card within ten (10) days of purchase. The registration will enable us to contact you in the unlikely event of a product safety notification. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

RETURN TO:

EURO-PRO Operating LLC, 4400 Bois Franc, St Laurent, Qc, H4S 1A7

APL1172 N

Appliance model

_______________________________________________________________________

Date purchasedName of store

_______________________________________________________________________

Owner’s name

_______________________________________________________________________

Address

City

Prov.

Postal Code

Printed in China

 

12

 

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Shark APL1172 N ONE 1 YEAR LIMITED WARRANTY, Ownership Registration Card, Troubleshooting Guide, Operating Instructions