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Troubleshooting: Your Storage Array Software

Start-Up Routine

Look and listen during the array’s start-up routine for the indications described in Table 19-1. For a description of the front- and back-panel indicators, see "Planning: About Your Storage Array" on page 23.

Table 19-1. Start-Up Routine Indications

Look/listen for

Action

 

 

Alert messages.

See your storage management

 

documentation.

An unfamiliar constant scraping or grinding

See "Getting Help" on page 273.

sound when you access a physical disk.

 

 

 

NOTE: At least two physical disks must be installed in the array.

Device Health Conditions

When you open the Enterprise Management Window (EMW), the Dell PowerVault Modular Disk Storage Management software (MDSM) establishes communication with each managed storage array and determines the current storage array status. The current status is represented by icons next to the managed storage array.

The status icons shown in the Tree view in the EMW represent a summary status for each storage array. If a storage array has a status of Needs Attention or a status of Fixing, determine the condition that is causing this status before attempting any management actions. You can determine the condition causing the Needs Attention status or the Fixing status by selecting the storage array and launching its Array Management Window (AMW).

Troubleshooting: Your Storage Array Software

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Dell MD3600I, MD3620I Troubleshooting Your Storage Array Software, Start-Up Routine, Device Health Conditions, 237