Dell MD3600I, MD3620I owner manual Recovering From an Unresponsive Storage Array Condition, 251

2Select View→ Go To→ Snapshot Virtual Disk.

The selection jumps to the associated snapshot virtual disk in the Logical pane.

3Select View→ Go To→ Snapshot Repository Virtual Disk.

The selection jumps to the associated snapshot repository virtual disk in the Logical pane.

4Select View→ Go To→ Source Virtual Disk.

The selection jumps to the associated source virtual disk in the Logical pane.

5Select View→ Go To→ Target Virtual Disk.

NOTE: If the source virtual disk has more than one associated target virtual disk, select the target virtual disk that you want from the list, and click OK.

The selection jumps to the associated target virtual disk in the Logical pane.

Recovering From an Unresponsive Storage Array Condition

A storage array can have an Unresponsive status for several reasons. Use the procedure in this topic to determine a possible cause and solution.

MDSM can take up to five minutes to detect that a storage array has become unresponsive or becomes responsive again. Before completing this procedure, make sure that you wait for some time before you decide that the storage array is still unresponsive.

To recover from an unresponsive storage array:

1Check the Tree View in the EMW to see if all storage arrays are unresponsive.

2If any storage arrays are unresponsive, check the storage management station network connection to make sure that it can reach the network.

3Ensure that the RAID controller modules are installed and that there is power to the storage array.

4If there a problem with the storage array, correct the problem.

5Perform one of these actions, depending on how your storage array is managed:

Troubleshooting: Your Storage Array Software

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