wait for up to 5 minutes to check if the LED has turned blue. See "Recovery Guru" on page 246.

bIf following the recovery guru procedures does not solve the problem, complete the following procedure to further troubleshoot the array.

cTurn off the host server as appropriate.

dRemove the RAID controller module and verify that the pins on the backplane and the RAID controller module are not bent. See "Removing a RAID Controller Module Blank" on page 217.

eReinstall the RAID controller module and wait for 30 seconds. See "Installing a RAID Controller Module" on page 220.

fCheck the RAID controller module status LED.

gReplace the RAID controller module.

hTurn on the host server.

If the problem is not resolved, see "Getting Help" on page 273.

If the link status LEDs are not green, see "Troubleshooting Array and Expansion Enclosure Connections" on page 269.

a Turn off the server, storage array, and expansion enclosures.

b Reseat the RAID controller module and reconnect the cables on the storage array and the server.

c Restart the storage array and wait until the array is fully booted. d Turn on the server.

e Check the link status LED. If the link status LED is not green, replace the cables.

If the problem is not resolved, see "Getting Help" on page 273.

Troubleshooting: Your Array

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