266 Troubleshooting: Your Array
c
Reseat the EMM module and wait for 30 seconds. See Removing an
EMM in the MD1200 and MD1220 Storage Enclosures
Hardware
Owner's Manual
.
d
Turn on the server.
e
Check the EMM status LED.
f
If the LED does not turn green, replace the EMM.
If the problem is not resolved, see "Getting Help" on page273.
• If EMM status LED is blinking amber (5 times per sequence), update the
firmware to the latest supported firmware on both the EMMs. For more
information about downloading the latest firmware, see "Management:
Firmware Downloads" on page197.
• If the link status LEDs are not green:
a
Turn off the server.
b
Reseat the cables on the expansion enclosure and the server.
c
Turn on the expansion enclosures and then the storage array and wait
until the system is fully booted.
d
Turn on the server.
e
Check the link status LED. If the link status LED is not green, replace
the cables.
If the problem is not resolved, see "Getting Help" on page273.
Troubleshooting RAID Controller Modules
CAUTION: Many repairs may only be done by a certified service technician.
Youshould only perform troubleshooting and simple repairs as authorized in
yourproduct documentation, or as directed by the online or telephone service
andsupport team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
withthe product.
CAUTION: In the case of non-redundant configurations, it is recommended that
you turn off the host server before turning off the array to prevent loss of data.
• If the array status LED is solid or blinking amber:
a
In the AMW, select the
Summary
tab, and click
Storage Array needs
attention
. Follow the listed procedures in the recovery guru(s) and
book.book Page 266 Thursday, December 9, 2010 3:20 PM