Dell MD3620I, MD3600I owner manual Troubleshooting RAID Controller Modules, 266

cReseat the EMM module and wait for 30 seconds. See Removing an EMM in the MD1200 and MD1220 Storage Enclosures Hardware Owner's Manual.

dTurn on the server.

eCheck the EMM status LED.

fIf the LED does not turn green, replace the EMM.

If the problem is not resolved, see "Getting Help" on page 273.

•If EMM status LED is blinking amber (5 times per sequence), update the firmware to the latest supported firmware on both the EMMs. For more information about downloading the latest firmware, see "Management: Firmware Downloads" on page 197.

•If the link status LEDs are not green: a Turn off the server.

b Reseat the cables on the expansion enclosure and the server.

c Turn on the expansion enclosures and then the storage array and wait until the system is fully booted.

d Turn on the server.

e Check the link status LED. If the link status LED is not green, replace the cables.

If the problem is not resolved, see "Getting Help" on page 273.

Troubleshooting RAID Controller Modules

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: In the case of non-redundant configurations, it is recommended that you turn off the host server before turning off the array to prevent loss of data.

•If the array status LED is solid or blinking amber:

a In the AMW, select the Summary tab, and click Storage Array needs attention. Follow the listed procedures in the recovery guru(s) and

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Troubleshooting: Your Array