To launch the AMW, perform one of these actions:

On the Devices tab, in either the Tree view or the Table view, double-click a storage array. Alternatively, you can right-click a storage array and select Manage Storage Array from the pop-up menu.

On the Setup tab, select Manage a Storage Array.

After the AMW opens, select the Physical tab to see the components in the storage array. A component that has a problem is indicated by a status icon.

The status icons indicate the status of the components that comprise the storage array. Also, the Recovery Guru option provides a detailed explanation of the conditions and the applicable steps to remedy any Needs Attention status. For more information, see "Recovery Guru" on page 246.

For the status of a storage array, the icons shown in the following table are used in the Tree view, the Table view, and both the EMW Status Bar and the AMW Status Bar.

Table 19-2. Status Icon

Status

Icon

Description

 

 

 

Optimal

 

Each component in the managed storage array is in

 

 

the desired working condition.

Needs Attention

 

There is a problem with the managed storage array

 

 

that requires your intervention to correct it.

Unresponsive

 

The storage management station cannot

 

 

communicate with the storage array or one RAID

 

 

controller module or both RAID controller modules

 

 

in the storage array.

Fixing Status

 

A Needs Attention status has been corrected and the

 

 

managed storage array is currently transitioning to an

 

 

Optimal state.

Unsupported

 

The node is currently not supported by this version of

 

 

MDSM.

Software

 

The storage array is running a level of software that is

Unsupported

 

no longer supported by MDSM.

 

 

 

238

Troubleshooting: Your Storage Array Software

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Image 238
Dell MD3620I, MD3600I owner manual On the Setup tab, select Manage a Storage Array, 238, Status Icon Description