19Troubleshooting: Your

Storage Array Software . . . . . . . . . . . . 237

Start-Up Routine

237

Device Health Conditions

237

Storage Array Support Data

241

Automatically Collect the Support Bundle Data . . . .

241

Retrieving Trace Buffers

242

Collecting Physical Disk Data

244

Event Log

245

Recovery Guru

246

Storage Array Profile

246

Viewing the Logical Associations

248

Viewing the Physical Associations

248

Finding Nodes

249

Using Go To

250

Recovering From an Unresponsive

 

Storage Array Condition

251

Locating a Physical Disk

254

Locating an Expansion Enclosure

255

Capturing the State Information

256

SMrepassist Utility

257

Unidentified Devices

258

Contents

15

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Dell MD3600I 237, 241, 242, Collecting Physical Disk Data 244, 245, 246, 249, 250, Recovering From an Unresponsive, 251