Sharp AL-2051 Troubleshooting for network connection

TROUBLESHOOTING AND MAINTENANCE

149

Troubleshooting for network connection

■Is the LAN cable

disconnected?

Make sure that the LAN cable is firmly inserted in the

connectors and your computer.

■Is the machine

configured for use on

the same network as

the computer?

The machine cannot be used if it is not connected to

the same network as the computer, or if it is not

configured for use on the network.

For more information, consult your network

administrator.

■Are you using a port

that was created with

Standard TCP/IP

Port?

If you are using a port created using Standard TCP/IP

Port, printing may not take place correctly if "SNMP

Status Enabled" is selected in the port settings of the

printer driver. Open the printer driver properties and

click the "Configure Port" button on the "Ports" tab. In

the window that appears, make sure the "SNMP

Status Enabled" checkbox is not selected.

Contents

Main Page CONTENTS 1PREPARATIONS 2LOADING PAPER 3MAKING COPIES 4CONVENIENT COPY FUNCTIONS 6PRINTER FUNCTIONS 7SCANNER FUNCTIONS 8USER SETTINGS Page 4 INTRODUCTION Using the manual About the operation guides Operation Guide (this manual) 5 MAIN FEATURES A Sort copy Offset function 2 IN 1 copy High-speed laser copying Page 1 7 PREPARATIONS This chapter provides basic information that you should know before using the machine. PART NAMES The following illustration shows the part names of the AL-2051. Drum cartridge Operation panel READY TO COPY. 100% A4 0 Display 10 POWER ON AND OFF Power on Turn the power switch to the "ON" position. Language setting 1 2 ENTER DATE (2010-) 2011/01/02 Page Page 6 7 Power off Power save modes Preheat mode Auto power shut-off mode Check RSPF open function LOADING PAPER PAPER For best results, use only SHARP recommended paper. 17 Special papers 1 2 3 4 5 19 BYPASS FEED (including special paper) Important points when inserting paper in the bypass tray Envelopes Available Not Available 1 2 3 21 CHANGING A TRAY'S PAPER SIZE SETTING 1 2 3 4 22 MAKING COPIES NORMAL COPYING 1 2 3 1 2 3 4 Page MAKING COPIES 25 Setting the number of copies SELECTING THE TRAY Press the [TRAY SELECT] key ( ). 26 1 2 3 5 27 REDUCTION/ENLARGEMENT/ZOOM 1 2 3 select the desired copy ratio and then press the [OK] key. 4 then press the [START] key ( ). 28 CONVENIENT COPY FUNCTIONS AUTOMATIC TWO-SIDED COPYING AB LONG EDGE: Select when binding the paper at the long edge. (Paper orientation: Landscape) (Paper orientation: Portrait) 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5 6 1 2 3 4 33 COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER 1 2 3 4 5 6 1 2 3 4 5 36 1 2 until "MARGIN SHIFT" appears and then press the [OK] key. 3 4 5 38 ID CARD COPY 1 2 3 4 5 39 INSTALLING THE SOFTWARE SOFTWARE MFP driver Printer driver Scanner driver* 40 BEFORE INSTALLATION Hardware and software requirements Installation environment and usable software 41 1 2 3 4 5 6 7 8 9 10 11 12 13 INSTALLING THE SOFTWARE 1 connector on the machine. 2 Page 8 9 10 11 12 13 14 Sharing the printer using windows networking 1 2 3 4 5 7 8 9 10 11 12 13 Page Page Page 54 CONFIGURING THE PRINTER DRIVER 1 2 3 Page 56 SETTING UP BUTTON MANAGER 1 2 3 4 5 6 7 Page 58 Chapter 6 PRINTER FUNCTIONS PRINTER/SCANNER FUNCTIONS System requirements for USB 2.0 (Hi-Speed mode) Page 60 BASIC PRINTING 1 2 3 4 If the tray runs out of paper during printing When the optional 250-sheet paper feed unit is installed: Cancel a print job When "Paper Source" is set to "Auto Select" When "FORCED OUTPUT" is set to "OFF" 1 2 3 4 63 PRINTER DRIVER SETTINGS 64 TWO-SIDED PRINTING Pamphlet style 66 PRINTING MULTIPLE PAGES ON ONE PAGE 67 FITTING THE PRINTED IMAGE TO THE PAPER 1 2 3 4 68 ROTATING THE PRINT IMAGE 180 DEGREES ABCD ABCD Page Page 71 PRINTER UTILITY Printer Status Monitor (for general users) Before using the Printer Status Monitor Printing via a server Page Changing the Printer Status Monitor settings 1 2 Checking the printer status 1 2 Page Cancel a print job When "Paper Feed" is set to "Auto Select" When "FORCED OUTPUT" is set to "OFF" When "FORCED OUTPUT" is set to "ON" 77 1 2 3 4 78 ABOUT THE WEB PAGES (FOR USERS) 79 CONFIGURING THE PRINTER CONDITION SETTINGS How to configure the settings Printer condition setting menu Printer condition settings Default Settings PCL Settings 82 ABOUT THE WEB PAGES (FOR THE ADMINISTRATOR) 83 PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ([Passwords]) 1 frame. 2 3 4 Page Key operator programs Default settings Interface settings Page Status message setup 1 2 3 Alerts message setup 1 2 3 89 REMOVING THE SOFTWARE 1 2 3 and click the appropriate button to remove it. 4 90 PRINTER DRIVER SPECIFICATIONS Page 92 Chapter 7 SCANNER FUNCTIONS ABOUT THE SCAN TO USB AND NETWORK SCANNER FUNCTION 93 SETTINGS AND PROGRAMMING REQUIRED FOR THE NETWORK SCANNER FEATURE How to access the web page and view help 1 2 3 4 94 ABOUT THE WEB PAGE (FOR USERS) Page Scan Mode settings Storing scanning settings - Network Scanning 1 2 3 4 Page Storing destinations 1 2 3 4 1 2 3 4 FTP destination information Storing destinations for Scan to Desktop Scan to Desktop destination information Page Storing a group of destinations 1 2 3 4 1 2 3 109 ABOUT THE WEB PAGE (FOR THE ADMINISTRATOR) Basic settings for network scanning 1 2 3 4 5 image. 6 7 1 frame. 2 3 Protecting information programmed in the web page ([Passwords]) 1 2 3 4 114 1 2 3 4 5 Using the Network Scanner Function 1 3 4 5 6 7 8 9 1 3 4 5 6 7 8 Sending an image by entering an e-mail address in an LDAP server 1 3 Page Page How to enter characters Button Manager settings 1 2 3 4 5 Outline of Button Manager Scanning from the operation panel of the machine (Using Button Manager) 1 3 4 5 125 1 2 3 4 5 6 7 8 Scanner driver settings Set-up Screen Preview screen Scanning from a WIA-compliant application (Windows XP/Vista/7) 1 2 3 4 Scanning from the "Scanner and Camera Wizard" (Windows XP) 1 2 3 4 5 6 USER SETTINGS USER PROGRAMS Copy mode Page Page Page Print mode 136 SELECTING A SETTING FOR A USER PROGRAM 1 2 3 Audible signals (key entry beep, invalid key beep, base setting beep) Base settings 9 138 TROUBLESHOOTING AND MAINTENANCE DISPLAY MESSAGES Indication Cause and remedy Page Lamp indicator Display START GUIDE Indication Cause and remedy Page Lamp indicator Display Display messages (Error Code) If your E-mail is returned Important points when using scan to E-mail Page 143 TROUBLESHOOTING THE MACHINE Page Page Page Troubleshooting for image transmission Page Troubleshooting for network connection 150 PROBLEMS DURING SETUP THE SOFTWARE MFP driver cannot be installed (Windows 2000/XP/Vista/7) 1 2 3 4 Plug and play screen does not appear 1 2 3 4 The MFP driver cannot be correctly installed by Plug and Play (Windows 2000/XP/Vista/7) 1 2 3 4 Removing the software 1 2 3 153 MISFEED REMOVAL 1 2 A: Misfeed in the paper feed area 1 2 B: Misfeed in the fusing area 1 2 3 C: Misfeed in the transport area 1 2 3 4 D: Misfeed in the RSPF Document feeder cover RSPF jam release lever Roller (X) (Y) 157 TD (TONER/DEVELOPER) CARTRIDGE REPLACEMENT 1 2 3 4 5 159 6 7 DRUM CARTRIDGE REPLACEMENT 1 2 3 4 5 161 1 2 162 CLEANING THE MACHINE Black line Cabinet Document glass and the back side of the RSPF Page Page Page 166 Chapter 11 APPENDIX SPECIFICATIONS APPENDIX Printer Function APPENDIX Scanner Function A. Information on Disposal for Users (private households) 1. In the European Union 2. In other Countries outside the EU 1. In the European Union 2. In other Countries outside the EU