6 TROUBLESHOOTING THE UNIT
This chapter describes misfeed removal and troubleshooting.
TROUBLESHOOTING
If any problem occurs, check the list below before contacting your authorised service representative.
Problem | Possible cause | Solution | Page |
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| Unit plugged in? | Plug the unit into a grounded outlet. | 14 |
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Unit does not | Power switch on? | Turn the power switch on. | 14 |
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Side cover closed securely? | Gently close the side cover. | 26 |
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operate. |
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| Front cover closed? | Gently close the front cover and then | 26 |
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| close the side cover. |
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| Is the original placed face | Place the original face down on the | 16 |
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Blank copies | down on the original table |
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original table or face up un the SPF. |
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| or face up un the SPF? |
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| Is original image too dark or | Adjust the exposure manually. | 18 |
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| too light? |
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Copies are too | Is the unit in the automatic | Adjust the automatic exposure level. | 19 |
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dark or too light. | exposure mode? |
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| Is the unit in the photo | Cancel the photo exposure mode. | 18 |
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| exposure mode? |
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Dust, dirt, | Original table or original | Clean regularly. | 27 |
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cover dirty? |
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smudges appear |
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Original smudged or | Use a clean original. | – |
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on copies. | blotchy? |
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Striped copies | Is transfer charger clean? | Clean the transfer charger. | 28 | 6 |
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| Use standard paper. If using special |
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| papers, feed the paper through the | 7 | ||
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| single bypass. |
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| Paper curled or damp? | Store paper flat in the wrapper in a | – |
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| dry location. |
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Paper misfeeds |
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Pieces of paper inside unit? | Remove all pieces of misfed paper. | 31 |
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frequently. |
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Paper guides in the paper | Set the guides properly depending on | 8 |
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| tray not set properly? | the paper size. |
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| Too much paper in the | Remove excessive paper from the | 8 |
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| paper tray or |
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| tray. |
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| tray ? |
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| Is the paper too heavy? | Use paper within the specified range. | 7 |
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Images rub off the |
| Replace with dry paper. If the unit is |
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| not used for long time, remove the |
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copy easily. | Paper damp? | 2 |
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paper from the paper tray and store it |
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| in its wrapper in a dry location. |
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