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TROUBLESHOOTING
The MFP driver cannot be correctly installed by Plug and Play (Windows 2000/XP)
In Windows 2000/XP, if the MFP driver cannot be correctly installed by Plug and Play (for example, Plug and Play takes place without copying the required files for the MFP driver installation), follow these steps to remove unneeded devices and then install the MFP driver as explained in "INSTALLING THE SOFTWARE" (p. 4).
1 Click the "start" button, click "Control Panel", and then click "Performance and Maintenance".
In Windows 2000, click the "Start" button, select "Settings", and then click "Control Panel".
2 Click "System", click the "Hardware" tab, and click the "Device Manager" button.
In Windows 2000,
Note | icon, click the "Hardware" tab, and click the |
| |
| "Device Manager" button. |
3 Click the
icon beside "Other devices".
If
Note If "Other devices" does not appear, close the "Device Manager" window.
4 Install the software as explained in
"INSTALLING THE SOFTWARE".
Another printer is using the parallel port (when using a parallel cable)
If another printer is using the parallel port and printing is not possible using the machine, follow the steps below to change the port setting of the other printer driver, and make sure that the port of the printer driver for the machine is set to LPT1.
1 Click the "start" button, click "Control Panel", click "Printers and Other Hardware", and then click "Printers and Faxes".
In Windows 95/98/Me/NT 4.0/2000, click the "Start" button, select "Settings", and then click "Control Panel".
2 Click the icon of the printer driver for which you wish to change the port setting, and select "Properties" from the "File" menu.
3 Click the "Ports" tab.
In Windows 95/98/Me, click the "Details" tab.
4 Select "FILE:" in the "Print to the following port" list box, and click the "OK" button.
5 Click the "SHARP
6 Click the "Ports" tab.
In Windows 95/98/Me, click the "Details" tab.
7 Select "LPT1" in the "Print to the following port" list box, and click the "OK" button.
In the event that you need to use the other Note printer, repeat the above steps to set the port
of the machine to "FILE:", and change the port setting of the other printer back to "LPT1".
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