Appendix

Troubleshooting-DVD

 

Problem

 

Possible Solution

Playback doesn’t start.

No disc is inserted. (See page 29.)

 

 

The disc may be dirty. Clean up the disc. (See page 7.)

 

 

• The TV/DVD cannot play CD-ROMs, etc. (See page 6.)

No picture.

TV/DVD selector is not set correctly. (See page 29.)

No sound.

Check the input selector of the amplifier is set properly.

 

 

The TV/DVD is in the special playback mode. (See page 30.)

 

 

Select the correct Audio Output position on AV amplifier.

• Picture is distorted during fast

The picture will be distorted occasionally.

 

reverse/forward playback.

 

 

Stopping playback, search,

Some discs may not do some of the functions.

 

slowmotion play, repeat play, or

 

 

 

program play, etc. cannot be

 

 

 

performed.

 

 

 

 

 

 

No surround sound.

The setup does not match your stereo system.

 

 

• The TV/DVD or remote operation

• Turn off the TV/DVD and unplug the AC power cord for several minutes, then

 

key is not functioning.

 

replug it.

• Playback does not start when the

Check the Parental setup. (See page 36.)

 

title is selected.

 

 

• Audio soundtrack and/or subtitle

Multilingual language is not recorded on the DVD disc. (See page 31.)

 

language is not changed when

 

 

 

you playback a DVD.

 

 

No subtitle.

Some discs have no subtitles. (See page 31.)

 

 

Subtitles are cleared. Press SUBTITLE. (See page 31.)

• Angle cannot be changed.

Multi-angles are not recorded on the DVD disc. (See page 31.)

• “This operation can’t be performed”

The function is prohibited with the TV/DVD or the disc. (See page 29.)

 

appears on the screen.

 

 

Cautions regarding use in high and low temperature environments

When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.

Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a heater, as this may cause the cabinet to deform and the Liquid Crystal panel to malfunction.

Storage temperature: –4°F to +140°F (–20°C to +60°C)

CLEARING THE PASSWORD

If you forget the password, clear the password using the following procedure.

1 Press and hold both VOL – on the TV/DVD and press 0 on the remote control simultaneously for a few seconds until MENU screen appears on the screen.

2 Now the old password was cleared. You can set the new password.

The password is

.

NOTE

• As a precautionary measure, make a note of your password above, cut it from this manual, and keep it in a safe place.

39

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Sharp LC-19DV28UT operation manual Troubleshooting-DVD, Clearing the Password