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Appendix

Troubleshooting

Cautions regarding use in high and low temperature environments

• When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear
slightly delayed. This is not a malfunction, and the unit will recover when the temperature returns to normal.
• Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight
or near a heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
Storage temperature: –20°C to +60°C.
• No power.
• Unit cannot be operated.
• Remote control unit does not
operate.
• Picture is cut off.
• Strange colour, light colour, or
dark, or colour misalignment.
• Power is suddenly turned off.
• No picture.
• No sound.
Problem Possible Solution
• Check if you pressed POWER on the remote control unit. (See page 15.)
If the indicator on the TV lights up red, press POWER.
• Is the AC cord disconnected? (See page 6.)
• Has the power been turned on? (See page 15.)
• External influences such as lightning, static electricity, etc., may cause improper
operation. In this case, operate the unit after first turning the power off the TV or
unplugging the AC cord and re-plugging it in after 1 or 2 minutes.
• Are batteries inserted with polarity (e, f) aligned? (See page 5.)
• Are batteries worn out? (Replace with new batteries.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated to remote control sensor?
• Is the image position correct? (See page 43.)
• Are screen mode adjustments such as picture size made correctly? (See pages
44, 46 and 47.)
• Adjust the picture tone. (See pages 27 to 29 and 48.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the colour system setting. (See pages 23 and 49.)
• Check the input signal setting. (See pages 41 and 50.)
• Check the HDMI Setup setting. (See page 48.)
• The unit’s internal temperature has increased.
Remove any objects blocking vent or clean.
• Check the power control setting. (See page 31.)
• Is sleep timer set? (See page 17.)
• Is connection to other equipment correct? (See pages 10 and 11.)
• Has input signal setup been done correctly after connection? (See pages 41
and 50.)
• Is the correct input selected? (See page 50.)
• Is picture adjustment correct? (See pages 27 to 29.)
• Is the antenna connected properly? (See page 9.)
• Is “On” selected in “Audio Only”? (See page 48.)
• Is the volume too low? (See page 17.)
• Make sure that headphones are not connected. (See page 12.)

Troubleshooting (DTV)

• No picture or no sound.
• Block noise appears on the
screen.
• DTV broadcasts cannot be
received.
• A specific channel cannot be
received.
Problem Possible Solution
• Is the correct input source selected? (See page 50.)
• Is the antenna pointing in the correct direction?
• Check the Signal Level and Quality. (See page 35.)
• Are physical objects blocking the antenna?
• Is the antenna or antenna cable compatible with DTV broadcasts?
• Is the DTV antenna set up properly?
• Is the antenna cable connected properly? (See page 9.)
• Are the channel settings correct? (See pages 35 and 36.)
• Check the Signal Level and Quality. (See page 35.)
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