Solving general printing problems

For problems with the operation of your printer, refer to the table for suggested solutions.

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer is not

Check the power cord

does not

receiving power.

connections. Check the power

print.

 

switch and the power source.

 

 

 

 

The printer is not

Select Samsung ML-4550

 

selected as the

Series PCL 6 or Samsung ML-

 

default printer.

4550 Series PS as your default

 

 

printer.

 

 

 

 

The printer cover

Close the printer cover.

 

is not closed.

 

 

 

 

 

Paper is jammed.

Clear the paper jam. See page

 

 

9.1.

 

 

 

 

No paper is

Load paper. See page 5.4.

 

loaded.

 

 

 

 

 

The toner

Install the toner cartridge.

 

cartridge is not

 

 

installed.

 

 

 

 

 

The printer may

Check the display message,

 

be in manual feed

add paper to the multi-purpose

 

mode and out of

tray, and press OK on the

 

paper.

printer’s control panel.

 

 

 

 

The connection

Disconnect the printer cable

 

cable between

and reconnect it.

 

the computer and

 

 

the printer is not

 

 

connected

 

 

properly.

 

 

 

 

 

The connection

If possible, attach the cable to

 

cable between

another computer that is

 

the computer and

working properly and try to print

 

the printer is

a document. You can also try

 

defective.

using a different printer cable.

 

 

 

 

The port setting is

Check the Windows printer

 

incorrect.

setting to make sure that the

 

 

print job is sent to the correct

 

 

port. If the computer has more

 

 

than one port, make sure that

 

 

the printer is attached to the

 

 

correct one.

 

 

 

Condition

Possible cause

Suggested solutions

 

 

 

The printer

The printer may

Check the printer properties to

does not

be configured

ensure that all of the print

print.

incorrectly.

settings are correct.

(Continued)

 

 

The printer driver

Reinstall the printer driver; See

 

 

may be

the Software Section. Try

 

incorrectly

printing a test page.

 

installed.

 

 

 

 

 

The printer is

Check the display message on

 

malfunctioning.

the control panel to determine if

 

 

the printer is indicating a

 

 

system error.

 

 

 

Printer

The paper source

For many software

selects print

selection in the

applications, the paper source

media from

printer properties

selection is found under the

the wrong

may be incorrect.

Paper tab within the printer

paper

 

properties. Select the correct

source.

 

paper source. See the

 

 

Software Section.

 

 

 

Paper does

Paper has not

Remove paper from the tray

not feed into

been loaded

and reload it correctly.

the printer.

correctly.

Check that the paper size

 

 

guides are set correctly.

 

 

 

 

There is too much

Remove excess paper from the

 

paper in the tray.

tray.

 

 

 

 

The paper is too

Use only paper that meets

 

thick.

printer specifications.

 

 

 

Print job is

The job may be

Reduce the complexity of the

extremely

very complex.

page(s) or try adjusting the

slow.

 

print quality settings.

 

 

To adjust the print quality

 

 

settings, reduce the resolution.

 

 

If you have set the resolution to

 

 

1200 dpi (Best), change it to

 

 

600 dpi (Normal). See the

 

 

Software Section.

 

 

Change the port setting to the

 

 

USB or network port to improve

 

 

print speed.

 

 

Your printer prints A4-sized

 

 

paper at 43 ppm and letter-

 

 

sized paper at 45 ppm. If you

 

 

use the ML-4551NDand install

 

 

an option duplex unit in the ML-

 

 

4550 or ML-4551N, your printer

 

 

prints A4-sized paper at 29 ipm

 

 

and letter-sized paper at 30 ipm

 

 

in the duplex printing mode.

 

 

 

9.9 <Troubleshooting>

Page 55
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Sharp ML-4550 manual Solving general printing problems

ML-4550 specifications

The Sharp ML-4550 is a high-performance multifunction laser printer designed specifically for the demands of modern office environments. Known for its robustness and versatility, this model is engineered to streamline various document handling processes while maintaining exceptional print quality.

One of the standout features of the Sharp ML-4550 is its impressive print speed. Capable of delivering up to 45 pages per minute, it enables businesses to handle large print volumes efficiently. The first-page-out time is remarkably quick, ensuring minimal waiting time for users. Coupled with a maximum print resolution of 1200 x 1200 dpi, users can expect crisp and clear textual clarity, as well as stunning graphics.

Another significant characteristic of the ML-4550 is its multi-functional capability. In addition to standard printing, it offers advanced features such as scanning, copying, and faxing. This versatility makes it an all-in-one solution that can help reduce the footprint of office equipment while enhancing productivity. Large-scale offices will appreciate the high-capacity paper trays, supporting up to 1,500 sheets, thereby minimizing the need for frequent paper replenishment.

The technology behind the Sharp ML-4550 includes a user-friendly LCD control panel that simplifies navigation through various functions. It is compatible with various operating systems, ensuring broad accessibility across different user platforms. Moreover, its support for mobile printing technologies, including Apple AirPrint and Google Cloud Print, allows users to print directly from their smart devices, providing a degree of flexibility highly valued in today’s fast-paced work environments.

Another advantage of the ML-4550 is its compatibility with Sharp’s innovative software solutions. This includes advanced security features, making it ideal for businesses that prioritize secure document handling. Its capability to integrate with Sharp’s Document Systems enhances overall workflow efficiency, ensuring that users have access to tools that support collaborative efforts.

In summary, the Sharp ML-4550 stands out as a well-rounded multifunction printer that delivers speed, quality, and versatility. Its advanced features and robust technology align with the needs of a modern office, making it a solid investment for businesses focused on improving productivity and document management efficiency.