TROUBLESHOOTING
If you think the oven is not working properly there are some simple checks you can carry out yourself before calling an engineer. This will help prevent unnecessary service calls if the fault is something simple.
Follow this simple check below:
Place half a cup of water on the turntable and close the door. Select HIGH and programme the oven to cook for 1 minute.
1.Does the oven lamp come on when it is cooking?
2.Does the turntable rotate?
3.Does the cooling fan work? (Check by placing your hand above the air vent openings.)
4.After 1 minute does the audible signal sound?
5.Is the water in the cup hot?
If you answer “NO” to any question first check that the oven is plugged in properly and the fuse has not blown. If there is no fault with either, check against the chart below.
NOTE:
If you cook food for more than the standard time (see chart below) using the same cooking mode, the oven’s safety mechanisms automatically activate. The microwave power level will be reduced.
Cooking Mode | Standard Time |
Microwave HIGH cooking | 20 Minutes |
WARNING:
Never adjust, repair or modify the oven yourself. It is hazardous for anyone other than a SHARP trained engineer to carry out servicing or repairs.
This is important as it may involve the removal of covers that provide protection against microwave energy.
•The door seal stops microwave leakage during oven operation, but does not form an airtight seal. It is normal to see drops of water, light or feel warm air around the oven door. Food with a high moisture content will release steam and cause condensation inside the door which may drip from the oven.
•Repairs and Modifications: Do not attempt to operate the oven if it is not working properly.
•Outer Cabinet & Lamp Access: Never remove the outer cabinet. This is very dangerous due to high voltage parts inside which must never be touched, as this could be fatal.
Your oven is not fitted with a lamp access cover. If the lamp fails, do not attempt to replace the lamp yourself, call a SHARP approved service facility.
QUERY | ANSWER |
Draught circulates | When the oven is working, air circulates within the cavity. |
around the door. | The door does not form an airtight seal so air may escape from the door. |
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Condensation forms in | The oven cavity will normally be colder than the food being cooked, and so |
the oven, and may drip | steam produced when cooking will condense on the colder surface. |
from the door. | The amount of steam produced depends on the water content of the food |
| being cooked. Some foods, such as potatoes have a high moisture content. |
| Condensation trapped in the door glass should clear after a few hours. |
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Flashing or arcing from | Arcing will occur when a metallic object comes into close proximity to |
within the cavity when | the oven cavity during cooking. This may possibly roughen the surface of |
cooking. | the cavity, but would not otherwise damage the oven. |
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Arcing potatoes. | Ensure all “eyes” are removed and the potatoes have been pierced, place |
| directly onto the turntable or in a heat resistant flan dish or similar. |
The display is lit but the | Check the door is closed properly. |
control panel will not |
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work when pressed. |
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Oven cooks too slowly. | Ensure correct power level has been selected. |
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Oven makes a noise. | The microwave energy pulses ON and OFF during cooking/defrosting. |
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Outer cabinet is hot. | The cabinet may become warm to the touch - keep children away. |
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