References
Before Requesting Service
The following conditions do not always denote trouble. Therefore, perform the checks described below before calling for service. If the problem cannot be corrected by the use of this guide, remove the mains plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service. Where this is not possible, please visit our
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be contacted on the following numbers:
WILLOW VALE ELECTRONICS LTD.: 0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at the time of purchase.
References
Power
CAMERA mode
Symptom | Possible cause | Suggested solution | |
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No power. | Power source is not properly connected. | Connect power source properly (pp. 8, 10). | |
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| Battery pack is not charged. | Charge battery pack sufficiently (p. 9). |
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| Dew in VIEWCAM. | Wait until dew dries (p. 49). |
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| Safety function is in effect. | Set Power switch to OFF and remove battery |
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| pack; wait for 2 seconds, then reinstall battery |
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| pack and turn on power (p. 8). |
REC START/STOP button does | Open tab or use a new cassette (p. 51). | ||
not work. |
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Power suddenly turns off. | VIEWCAM left in Recording Standby mode for 5 | Set Power switch to OFF and then back to | |
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| minutes. | CAMERA. |
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Auto focus does not work. | Manual Focus mode is engaged. | Set to Auto Focus mode (p. 42). | |
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| Zoom used on close subject. | Zoom out from subject (p. 17). |
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| Subject has little contrast in brightness, or is full | Focus manually (p. 42). |
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| of horizontal or vertical stripes. |
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Bright subject produces wide | Occurs when shooting subject with strong |
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vertical lines. | contrast to the background. Does not indicate a | ||
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| malfunction. |
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Automatically zooms out without | VIEWCAM is unable to focus when zooming in |
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operating Zoom control. | on subject within 1.5 m, and automatically | ||
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| zooms out until it focuses on subject. |
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| No subject in the field of view. | Direct lens to some subject, or set zoom to |
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| widest angle before shooting (p. 17). |
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Display automatically changes | VIEWCAM is in Demo mode. | Set DEMO MODE menu item to “OFF” (p. 52). | |
in Camera mode. |
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