Sharp XLHF201P Troubleshooting chart, E-14, General, CD player, Remote control, Tuner

Troubleshooting chart

Many potential problems can be resolved by the owner without calling a service technician.

If something is wrong with this product, check the following before calling your authorized SHARP dealer or service center.

General

Symptom	Possible cause
The clock is not set to	Did a power failure occur? Reset the
the correct time.	clock. (Refer page 11)
When a button is	Set the unit to the power stand-by
pressed, the unit does	mode and then turn it back on.
not respond.	If the unit still malfunctions, reset it.
	(Refer page 14)
No sound is heard.	Is the volume level set to “Min”?
	Are the headphones connected?
	Are the speaker wires disconnected?
CD player

Symptom	Possible cause
Playback does not start.	Is the disc loaded upside down?
Playback stops in	Does the disc satisfy the standards?
the middle or is not	Is the disc distorted or scratched?
performed properly.
Playback sounds are	Is the unit located near excessive
skipped, or stopped in	vibrations?
the middle of a track.	Is the disc very dirty?
	Has condensation formed inside
	the unit?
Remote control

Symptom	Possible cause
The remote control	Is the AC power cord of the unit
does not operate.	plugged in?
	Is the battery polarity correct?
	Are the battery dead?
	Is the distance or angle incorrect?
	Does the remote control sensor
	receive strong light?
Tuner

Symptom	Possible cause
The radio makes	Is the unit placed near the TV or
unusual noises	computer?
continuously.	Is the FM antenna or AM loop antenna
	placed properly? Move the antenna
	away from the AC power cord if it is
	located nearby.
USB

Symptom	Possible cause
Device cannot be	Is there any MP3/WMA file available?
detected.	Is the device properly connected?
	Is it an MTP device?
	Does the device contain AAC file only?
Playback does not start.	Is it a copyright protected WMA file?
	Is it a false MP3 file?
Wrong time display.	Is Variable Bitrate file being played
Wrong file name	back?
display.	Is the File Name written in Chinese or
	Japanese characters?

iPod, iPhone or iPad

Symptom	Possible cause
No sound is produced.	The iPod, iPhone or iPad is not
No image appears on	playing.
the TV/monitor.	The iPod, iPhone or iPad is not
	properly connected to the unit.
	Is the AC power cord of the unit
	plugged in?
	The video cable is not properly
	connected.
	The TV/monitor’s input selection is not
	properly set.
	The iPod TV out feature has not been
	set to output video.
	USB terminal do not support video.
iPod, iPhone or iPad will	The iPod, iPhone or iPad is not making
not charge.	full contact with the connector.
	Using iPod (3rd generation).
	The iPod or iPhone is not supported.
	Refer to page 5 for compatible models.
“This accessory is	The iPhone battery is low. Please
not made to work	charge the iPhone.
with iPhone” or “This	iPhone is not properly docked.
accessory is not
supported by iPhone”
appears on iPhone
screen.

Condensation

Sudden temperature changes, storage or operation in an extremely humid environment may cause condensation inside the cabinet (CD pickup, etc.) or on the transmitter on the remote control. Condensation can cause the unit to malfunction. If this happens, leave the power on with no disc in the unit until normal playback is possible (about 1 hour). Wipe off any condensation on the transmitter with a soft cloth before operating the unit.

If problem occurs

When this product is subjected to strong outdoor interference (mechanical shock, excessive static electricity, abnormal supply voltage due to lightning, etc.) or if it is operated incorrectly, it may malfunction.

If such a problem occurs, do the following:

1Set the unit to the stand-by mode and turn the power on again.

2If the unit is not restored in the previous operation, unplug and plug in the unit again, and then turn the power on.

Note:

If neither operation above restores the unit, clear all the memory by resetting it.

Factory reset, clearing all memory

1Press the ON/STAND-BY button to enter the power stand-by mode.

2While pressing down the OPEN/CLOSE button, press the ON/STAND- BY button until “Clear All” appears.

Caution:

This operation will erase all data stored in memory including clock, timer settings, and tuner preset.

Before transporting the unit

Remove the iPod, iPhone, iPad, USB memory device and disc from the unit. Then, set the unit to the power stand-by mode. Carrying the unit with iPod, iPhone, iPad or USB memory device left docked or discs left inside might damage the unit.

E-14

XL-HF201P_HF301P_US.indd 14

3/7/2012 10:35:27 AM