Troubleshooting Guide
If a fault occurs, run through the table below before taking your receiver for repair.
If the fault persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you attempt to repair the receiver yourself. This could void the warranty.
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PROBLEM | • Poor connection at AC wall outlet or the | • Check the outlet using a lamp or another |
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POSSIBLE CAUSE | REMEDY |
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No power | • The AC input cord is disconnected. | • Connect the cord securely. |
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| outlet is inactive. | appliance. |
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No sound | • The speaker cords are disconnected. | • Check the speaker connections. |
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| • The master volume is adjusted too low. | • Adjust the master volume. |
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| • The MUTE button on the remote control is | • Press the MUTE button to cancel the |
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| pressed to ON. | muting effect. |
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| • Incorrect selection of the input source. | • Select the desired input source correctly. |
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| • Incorrect connections between the | • Make connections correctly. |
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No sound from the surround | • Surround mode is switched off(stereo mode). | • Select a surround mode. |
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speakers | • Master volume and surround level are too | • Adjust master volume and surround level. |
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| low. |
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| • A monaural source is used. | • Select a stereo or surround source. |
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| • Surround speaker setting is “N”. | • Select the desired surround speaker setting. |
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No sound from the center | • Surround mode is switched off(stereo mode). | • Select the desired surround. |
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speaker | • Center speaker setting is “N”. | • Select the desired center speaker setting. |
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| • Master volume and center level are too low. | • Adjust master volume and center level. |
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Stations cannot be received | • No antenna is connected. | • Connect an antenna. |
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| • The desired station frequency is not tuned | • Tune in the desired station frequency. |
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| in. |
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| • The antenna is in wrong position. | • Move the antenna and retry tuning. |
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Preset stations cannot be | • An incorrect station frequency has been | • Memorize the correct station frequency. |
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received | memorized. |
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| • The memorized stations are cleared. | • Memorize the stations again. |
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Poor FM reception | • No antenna is connected. | • Connect an antenna. |
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| • The antenna is not positioned for the best | • Change the position of the antenna. |
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| reception. |
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Continuous hissing noise | • Weak signals. | • Change the position of the antenna. |
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during FM reception, |
| • Install an outdoor FM antenna. |
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especially when a stereo |
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broadcast is received. |
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Continuous or intermittent | • Noise is caused by motors, fluorescent | • Keep the receiver away from noise sources. |
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hissing noise during AM | lamps or lightning, etc. |
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reception, especially at night. |
| • Install an outdoor AM antenna. |
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Remote control unit does not | • Batteries are not loaded or exhausted. | • Replace the batteries. |
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operate. | • The remote sensor is obstructed. | • Remove the obstacle. |
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