TROUBLESHOOTINGTIPS
Please refer to this guide before requesting service or contacting your dealer for assistance.
PROBLEM | POSSIBLE REMEDIES |
Fan will not start | • Check the main circuit fuses, circuit breakers, and wall switch position. Check all |
| wire connections. Make sure the power is turned off during this inspection. |
| • The |
| the receiver mounted in the switch housing (see receiver diagram on page 11). |
| • The battery is weak. Install a fresh battery. |
| • The fan receiver is defective. Replace fan receiver. |
| • Check the frequency setting: Turn the power off at the circuit breaker, only for |
| the fan that is not functioning. Check that the jumper switches match in both the |
| receiver and the transmitter. |
Fan wobbles or shakes excessively | • Be sure the canopy pin is set properly into the slot on the ball. |
| • Check that the bladeholders have not been bent during installation and the blades |
| are balanced. |
| • The hanger bracket and/or ceiling outlet are attached too loosely. Make sure |
| the hanger bracket is attached tightly to the ceiling outlet box and the downrod |
| assembly is secured firmly. |
| • The downrod is attached to downrod base too loosely. Make sure all the screws are |
| securely tightened. |
Fan is noisy during operation | • Check and tighten the light fixture retaining screws, glass shade screws, and/or |
| lightbulb(s). |
| • Tighten the canopy screws and mounting plate assembly. Make sure the wire nuts |
| inside the canopy and switch housing are not touching the metal parts and that |
| they have not fallen off the wire splices. Tighten as necessary. |
| • Tighten the blade holders to the flywheel (or direct drive motor) and the blades to |
| the bladeholder screws. |
| • Make sure all screws in the motor housing are snug but not overly tight. |
Fan does not run on low speed | • If fan is new, it may need to be “broken in.” Run at high speed for several days. |
Battery life is short | • Replace with alkaline batteries. |
Light works, but fan does not work | • The |
| receiver mounted in the switch housing (see receiver diagram on page 11). |
Fan and light run only on full speed | • The fan receiver is defective. Replace fan receiver. |
Fan is missing one speed | • The fan receiver is defective. Replace fan receiver. |
Fan does not change speed, but light works | • The fan receiver is defective. Replace fan receiver. |
Reverse does not work | • The fan receiver is defective. Replace fan receiver. |
Fan starts working by itself | • There is frequency interference. Change frequency as described on Page 11. |
Fan operates only when transmitter is close | • Check that antenna wire is not touching metal plate. |
Fan works, but light does not dim | • The fan receiver is defective. Replace fan receiver. |
Fan works, but light does not work | • The fan receiver is defective. Replace fan receiver. |
| • The light socket is broken. Replace socket. |
| • A lightbulb is defective. Replace lightbulb. |
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