![](/images/new-backgrounds/1258219/258219107x1.webp)
NS-2A10s
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4When the file finishes copying, unplug the player from the USB port on your computer (see “Disconnecting the player (Windows)” on page 37). The player automatically detects and installs the new firmware.
Caution
Installing new firmware will automatically deletes all content from the player.
Troubleshooting and FAQs
How do I copy files to the player?
In File & Folder (MSC) mode, you can copy files to the player the same way you copy files to a hard drive or flash memory drive. In Media Manager (MTP) mode, you can use BBDMS, Windows Media Player, or other digital music managers to transfer files to your player. For more information, see “Copying music files to your player” on page 30 and “Selecting the USB mode” on page 49.
Which file formats does the player support?
This player supports MP3, WMA, secure WMA, and Audible audio formats. Any other formats must be converted to a supported format before being copied to your player.
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