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How do I copy a CD to my player?
First you must rip the CD using a digital music manager like Best Buy Digital Music Store or Windows Media Player. After the songs are on your computer, copy the songs to the player using Windows Explorer or a digital music manager. For more information, see “Copying music files to your player” on page 30.
Why does my player display a message that says “Unknown artist/album”?
This message usually appears when the music file does not contain artist or album information (incomplete ID3 tags). See the documentation or online help of your digital music manager for instructions on adding that information to your music files.
Getting help
Contacting technical support
Before you contact technical support, review the Troubleshooting and FAQs section (page 52) to see if your question is already answered there.
If you have questions about the use or features of your player, call Technical Support at (800)
(877)
Get additional online help at:
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