Sherwood SD-860 manual Troubleshooting Guide, Problem Possible Cause Remedy

Troubleshooting Guide

If a fault occurs, run through the table below before taking your receiver for repair.

If the fault persists, attempt to solve it by switching the unit off and on again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you repair the unit yourself as this will invalidate the guarantee!

PROBLEM	POSSIBLE CAUSE	REMEDY
No power	• The AC input cord is disconnected.	• Connect cord securely.
	• Poor connection at AC wall outlet or the outlet is	• Check the outlet using a lamp or another appliance.
	inactive.
No playback	• The disc is loaded upside down.	• Reload the disc with the printed side up.
	• The disc is not playable.	• Use a playable disc.
	• The disc is dirty.	• Clean the disc.
	• The rating level is not set correctly.	• Set the rating level setting correctly.
		(Refer to “When selecting the PARENTAL
		CONTROL” on page 45.)
	• The symbol about invalid operation is displayed.	• Adjust the setting correctly.
		(Refer to “SYMBOL ABOUT INVALID OPERATION”
		on page 12.)
Malfunction	• The disc is scratched, dirty badly or unplayable.	• Press the POWER switch to switch the power off,
		press the POWER switch again and then unload the
		disc.
No picture	• The video cords are disconnected.	• Connect the cords correctly.
	• The incorrect selection of input source on the TV.	• Select the input source correctly.
	• The disc is not playable.	• Use a playable disc.
	• The PURE AUDIO indicator lights up on the front panel.	• Turn off the pure audio function.
Noisy or distorted	• The unit is connected to a VCR directly and the	• Connect the unit so that the picture signal is
picture	copyguard function is activated.	transferred directly to the TV.
	• The disc is dirty.	• Clean the disc.
	• It is in rapid advance or reverse playback, or in frame	• Sometimes a small amount of picture distortion may
	advance playback.	appear. This is not malfunction.
Abnormal picture or no	• The component video output signal is not selected	• Select the component video output signal correctly.
picture	correctly.	(Refer to “CHANGING THE COMPONENT VIDEO
		OUTPUT SIGNAL” on page 29.)
Slight pause of picture	• The layer transition occurs during playback of DVD	• Sometimes slight pause may occur.
	Videos recoded in dual-layer format.	This is not malfunction.
No sound	• The audio cords are disconnected.	• Connect the cords correctly.
	• The speakers are disconnected to the amplifier.	• Connect the speakers correctly.
	• The incorrect selection of input source on the amplifier.	• Select the input source correctly.
	• Digital signals are not output from the DIGITAL	• Set the DIGITAL OUTPUT to ON.
	OUTPUT jacks.	(Refer to “When selecting the DIGITAL OUTPUT” on
		page 36.)
	• Digital signals cannot be output from a SACD or a	• Make analog audio connection.
	DVD Audio.
Noisy or distorted	• The disc is dirty.	• Clean the disc.
sound	• Poor connections.	• Check the connections and connect all cords
		securely.
No playback of DVD	• DVD AUDIO AREA is set to DVD AUDIO.	• Set the DVD AUDIO AREA to DVD VIDEO.(Refer to
Video contents on a		“When selecting the DVD AUDIO AREA” on page 44.)
DVD Audio.
No playback of the	• The desired area/layer is not selected.	• Select the desired.(Refer to “To select a playback
desired area/layer on		area/layer” on page 16.)
a SACD.
Remote control unit	• Batteries are not loaded or exhausted.	• Replace the batteries.
does not operate.	• The remote sensor is obstructed.	• Remove the obstacle.

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