Siemens 3000, 500 advance, 500 basic, 500 economy, 500 standard, 5000 RSM Transferring a Call

Step by Step

Calling Multiple Parties Simultaneously

36

Transferring a Call

If the person you are speaking to wants to talk to

another colleague of yours, you can transfer the call that

colleague.

Confirm.

DEnter the number of the party to which you want to

transfer the call.

HAnnounce the call, if necessary.

IReplace the handset.

or

Select and confirm.

...After a Speaker Call (Announcement)

in a Group

If this function has been configured (contact your ser-

vice personnel), you can use a speaker call (announce-

ment, Æpage 28) to announce a call in progress to a

group of users Æpage88.

After a member of the group has accepted the call re-

quest, you can transfer the waiting party.

Precondition: You are conducting a call.

Confirm. The other party is placed on hold.

Press the key. The LED lights up.

Select and confirm.

or

FA9 Enter the code.

DEnter the group’s station number.

HAnnounce the call.

When a member of the group accepts the call

Æpage20, you are connected to this party.

US: Consult?

UK: Enquiry?

Tran sfe r ?

US: Consult?

UK: Enquiry?

Program/Service

*80=Speaker call?

Contents

Main Before You Begin Important Notes Marks Basic operating instructions. . . . . . . . . . . . . . . . . . . . 9 Making and Answering Calls . . . . . . . . . . . . . . . . . . 14 Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Calling Multiple Parties Simultaneously. . . . . . . . .33 Making Calls to Stored Destinations . . . . . . . . . . . .39 Displaying and Assigning Call Charges . . . . . . . . .44 If You Cannot Reach a Destination .... . . . . . . . . . . .47 Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Saving Station Numbers, Functions, Procedures and Appointments . . . . . . . 55 Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 63 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .67 Team and Executive/Secretary Functions With Trunk Keys . . . . . . . . . . . . . . . . . . . . 81 Using Other Team Functions . . . . . . . . . . . . . . . . . . .88 Special Functions in the LAN (PC Network). . . . . .93 Page Basic operating instructions optiPoint 500 economy/basic/standard control panel optiPoint50 0 advance control panel with optiPoint key modules How to Use these Operating Instructions J or KPress volume controls on the telephone. Screen Displays Accessing Functions ... Interactively ... Via the Program/Service Menu ... With Function Keys Functions You Can Use Basic and Enhanced Functions Additional Team and Executive/Secretary Functions Using the Telephone Efficiently Making and Answering Calls Answering a Call With the Handset J or KRaise or lower the volume. Keep pressing the key until Answering a Call with the Speaker (Speakerphone Mode) J or KRaise or lower the volume. Keep pressing the key until Open Listening in the Room During a Call Switching to Speakerphone Mode Switching to the Handset C and HLift the handset. Continue the call. Using Call Waiting Accepting a Waiting Call (Camp-On) Preventing and Allowing Call Waiting (Automatic Camp-On) G=B9 or F=B9 Enter the code for "off" or "on". Turning the Call Waiting Tone On and Off FA@ or GA@ Enter code for "tone off" or "tone on". * Accepting a Specific Call for Your Colleague F>B D Rejecting Calls * Using Mailboxes Accessing the Mailbox C ILift the handset and replace it again. Using Timed Reminders Using the Speakerphone C Enabling and Disabling Handsfree Answerback FB? or GB? Enter the code for "on" or "off". Answering a Call With a Headset Turning Do Not Disturb On and Off FB@ or GB@ Enter the code for "on" or "off". Turning Ringer Cutoff On and Off FBA or GBA Enter the code for "on" or "off". Trace Call: Identifying Anonymous Callers (Not for U.S.) FA= Turning the Microphone On and Off F>; or G>; Enter the code for "on or "off". * Answering Calls from the Entrance Telephone and Opening the Door C F?: * D Accepting a Call From an Answering Machine * Display Number of Waiting Calls and Overload Indication Making Calls Off-Hook Dialing On-Hook Dialing En-Bloc Sending / Correcting Numbers D Caller ID Suppression FA? or GA? Enter code for "suppress" or "restore". Talking to Your Colleague With a Speaker Call FA9 D * Activating Tone Dialing (DTMF Suffix Dialing) F>< D Automatic Connection Setup (Hotline) * Reserve Trunk C D * Assigning a Station Number (Not for U.S.) F=: D D Trunk Flash * F>: D Associated Dialing/Dialing Aid C * F?@ D D Calling Multiple Parties Simultaneously Calling a Second Party (Consultation Hold) D Switching to the Party on Hold (Toggle) Conducting a Conference D F 9Enter the code. Adding Up to Five Parties to the Conference(Init iator Only) D Checking Which Parties Are in the Conference (Initiator Only) Removing Parties From the Conference (Initiator Only) Leaving a Conference Ending a Conference (Initiator Only) Removing the ISDN Central Office Party From the Conference (Only for U.S.) Transferring a Call D * H ...After a Speaker Call (Announcement) in a Group Parking a Call F>? 9 ... BEnter the number of the park slot (0 - 9) and make a note Retrieving a Parked Call G>? 9 ... BEnter the park slot number you noted earlier. * Placing External Calls on Hold I * Picking up (Retrieving) a Held Call F?< Making Calls to Stored Destina- tions Using a Caller List Retrieving the Caller List GA; Ending Retrieval Displaying the Call Time and Additional Call Information Dialing a Station Number from the Caller List Removing an Entry from the Caller List Saving the Other Partys Station Number in the Caller List (Redial) FA; Redialing a Number Dialing a Number From the Internal Directory D Using Repertory Dialing Keys Using Station and System Speed-Dial Numbers * F@ D Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) * F?> Displaying Call Charges for Another Telephone (Not for U.S.) Dialing with Call Charge Assignment * If You Cannot Reach a Destination ... Using Callback Storing a Callback F>A Answering a Callback Call Waiting (Camp-On) Busy Override - Joining a Call in Progress F?; Telephone Settings Adjusting the Ring Volume J or KPress these keys while the phone is idle. J or KTo raise or lower the volume: Keep pressing the keys Adjusting the Ring Tone Adjusting the Speakerphone to the Room Acoustics J or KPress one of these keys while the phone is idle. J or KTo set the room type: Keep pressing these keys until Adjusting the Receiving Volume During a Call J or KTo raise or lower the volume: Keep pressing the keys Adjusting the Display to a Comfortable Reading Angle Display backlight Adjusting the display contrast J or KPress one of the keys while the phone is idle. J or KChange the display contrast. Press the key repeatedly Locking the Telephone to Prevent Unauthorized Use F?? or G?? Enter the code for "on" or "off". D Saving Your PIN * Saving Station Numbers, Functions, Procedures and Appointments Saving Repertory Dialing Numbers on a Key D Storing Station Speed-Dial Numbers FB; D * D Assigning Functions to Keys Page Page Assigning a Procedure (Operating Steps) to a Key D Page Saving Appointments F=? D G=? * Testing the Telephone Testing the Telephone Functions FB=9 Checking the Key Assignment * Call Forwarding Using Variable Call Forwarding G: F: D Using Night Answer F== F D G== F?= D D G?= : or ; or <Enter the activated call forwarding type. D Using Other Functions Sending a Message F?A D 9 ... BEnter the code directly. Displaying and Deleting Messages You Have Sent Leaving an Advisory Message F?B 9 ... BEnter the code directly. Deleting Advisory Messages G?B Using Another Telephone Like Your Own * Change call number (relocate) FB=:B D D GB=:B * Fax Details and Message on Answer- ing Machine Resetting Services and Functions (System-Wide Cancellation for a Tele- phone) G9 Silent Monitor FB== D Monitoring a Room FAA D Activating Functions for Another Tele- phone Locking Another Telephone to Prevent Unauthorized Use FB=< D F or GEnter the code. Using System Functions from the Outside (DISA: Direct Inward System Access) * Page Using functions in ISDN via code dia- ling (keypad dialing) F>9< D * Only) F=; 9 ... BEnter data. G G 9 ... BEnter data. * Controlling Relays FB9 or GB9 Enter the code for "on" or "off". : ... =Enter the relay. Sensors (HiPath330 0/3350/3500/3550 Only) Radio Paging (Not for U.S.) Simple Paging Equipment * F>B D Enhanced Paging Equipment (Hipath370 0/ 3750 Only) Page Team and Executive/Secretary Functions With Trunk Keys Using Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk Keys D C Using a Trunk Key to Place a Call on Hold and Retrieve It Again I Forwarding Calls on Lines * F>9: D G>9: D Using DSS Keys Using DSS Keys to Answer Calls Calling a Team Member Directly Page Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) F>9; G>9; * Using Other Team Functions Turning Group Call On and Off GA> or FA> Enter the code for "leave" or "join". * G F Accepting a Call for Another Member of Your Team F>@ * Activating and Deactivating a Ringing Group FA: Uniform Call Distribution (UCD) F=9: or G=9: Enter the code for "Log on" or "Log off". D * G=9; or F=9; Enter the code for "Not available" or "Available". * * Special Functions in the LAN (PC Network) Leaving a Hunt Group/Group Call Transferring Call Forwarding Using Night Answer Activating and Deactivating a Ringing Group FA: D G GA: Controlling Relays Opening the Door Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories Fixing Problems Telephone Maintenance Troubleshooting Responding to Error Messages on the Screen Contacts for Resolving Problems Index A C D E F G H K L M N O R S T Page Overview of Functions and Codes (Alphabetical) * * * * * * * * *85* Page * FCC and Industry Canada Compliance FCC Certification and Requirements Page Equipment Attachment Limitations ZZZ1KLSDWK1FRP