Siemens 3000, 500 advance, 500 basic, 500 economy, 500 standard, 5000 RSM If You Cannot Reach a Destination ...

If You Cannot Reach a Destination ...

Step by Step

If You Cannot Reach a Destination ...

Using Callback

If a user is busy or is not answering, you can store an

automatic callback. This feature saves you from having

to make repeated attempts to reach the user.

You receive a callback,

• When the other party is no longer busy

• When the user who did not answer has conducted

another call.

Storing a Callback

Precondition: You have reached a busy line or no one

answers.

Confirm.

F>A Enter the code.

Answering a Callback

Precondition: A callback was saved. Your telephone

rings. "Callback: ..." appears on the display.

CLift the handset.

Press the key. The LED lights up.

You hear a ring tone.

Checking and Canceling a Saved Callback

Select and confirm.

G>A Enter the code.

Select the displayed function and press the "OK" dialog

key to display additional entries.

US: Callback

UK: Set Callback

Speaker

View callbacks?

US: Next callback?

UK: Display next?

Contents

Main Before You Begin Important Notes Marks Basic operating instructions. . . . . . . . . . . . . . . . . . . . 9 Making and Answering Calls . . . . . . . . . . . . . . . . . . 14 Making Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Calling Multiple Parties Simultaneously. . . . . . . . .33 Making Calls to Stored Destinations . . . . . . . . . . . .39 Displaying and Assigning Call Charges . . . . . . . . .44 If You Cannot Reach a Destination .... . . . . . . . . . . .47 Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Saving Station Numbers, Functions, Procedures and Appointments . . . . . . . 55 Testing the Telephone . . . . . . . . . . . . . . . . . . . . . . . . 63 Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Using Other Functions. . . . . . . . . . . . . . . . . . . . . . . . .67 Team and Executive/Secretary Functions With Trunk Keys . . . . . . . . . . . . . . . . . . . . 81 Using Other Team Functions . . . . . . . . . . . . . . . . . . .88 Special Functions in the LAN (PC Network). . . . . .93 Page Basic operating instructions optiPoint 500 economy/basic/standard control panel optiPoint50 0 advance control panel with optiPoint key modules How to Use these Operating Instructions J or KPress volume controls on the telephone. Screen Displays Accessing Functions ... Interactively ... Via the Program/Service Menu ... With Function Keys Functions You Can Use Basic and Enhanced Functions Additional Team and Executive/Secretary Functions Using the Telephone Efficiently Making and Answering Calls Answering a Call With the Handset J or KRaise or lower the volume. Keep pressing the key until Answering a Call with the Speaker (Speakerphone Mode) J or KRaise or lower the volume. Keep pressing the key until Open Listening in the Room During a Call Switching to Speakerphone Mode Switching to the Handset C and HLift the handset. Continue the call. Using Call Waiting Accepting a Waiting Call (Camp-On) Preventing and Allowing Call Waiting (Automatic Camp-On) G=B9 or F=B9 Enter the code for "off" or "on". Turning the Call Waiting Tone On and Off FA@ or GA@ Enter code for "tone off" or "tone on". * Accepting a Specific Call for Your Colleague F>B D Rejecting Calls * Using Mailboxes Accessing the Mailbox C ILift the handset and replace it again. Using Timed Reminders Using the Speakerphone C Enabling and Disabling Handsfree Answerback FB? or GB? Enter the code for "on" or "off". Answering a Call With a Headset Turning Do Not Disturb On and Off FB@ or GB@ Enter the code for "on" or "off". Turning Ringer Cutoff On and Off FBA or GBA Enter the code for "on" or "off". Trace Call: Identifying Anonymous Callers (Not for U.S.) FA= Turning the Microphone On and Off F>; or G>; Enter the code for "on or "off". * Answering Calls from the Entrance Telephone and Opening the Door C F?: * D Accepting a Call From an Answering Machine * Display Number of Waiting Calls and Overload Indication Making Calls Off-Hook Dialing On-Hook Dialing En-Bloc Sending / Correcting Numbers D Caller ID Suppression FA? or GA? Enter code for "suppress" or "restore". Talking to Your Colleague With a Speaker Call FA9 D * Activating Tone Dialing (DTMF Suffix Dialing) F>< D Automatic Connection Setup (Hotline) * Reserve Trunk C D * Assigning a Station Number (Not for U.S.) F=: D D Trunk Flash * F>: D Associated Dialing/Dialing Aid C * F?@ D D Calling Multiple Parties Simultaneously Calling a Second Party (Consultation Hold) D Switching to the Party on Hold (Toggle) Conducting a Conference D F 9Enter the code. Adding Up to Five Parties to the Conference(Init iator Only) D Checking Which Parties Are in the Conference (Initiator Only) Removing Parties From the Conference (Initiator Only) Leaving a Conference Ending a Conference (Initiator Only) Removing the ISDN Central Office Party From the Conference (Only for U.S.) Transferring a Call D * H ...After a Speaker Call (Announcement) in a Group Parking a Call F>? 9 ... BEnter the number of the park slot (0 - 9) and make a note Retrieving a Parked Call G>? 9 ... BEnter the park slot number you noted earlier. * Placing External Calls on Hold I * Picking up (Retrieving) a Held Call F?< Making Calls to Stored Destina- tions Using a Caller List Retrieving the Caller List GA; Ending Retrieval Displaying the Call Time and Additional Call Information Dialing a Station Number from the Caller List Removing an Entry from the Caller List Saving the Other Partys Station Number in the Caller List (Redial) FA; Redialing a Number Dialing a Number From the Internal Directory D Using Repertory Dialing Keys Using Station and System Speed-Dial Numbers * F@ D Displaying and Assigning Call Charges Displaying Call Charges (Not for U.S.) * F?> Displaying Call Charges for Another Telephone (Not for U.S.) Dialing with Call Charge Assignment * If You Cannot Reach a Destination ... Using Callback Storing a Callback F>A Answering a Callback Call Waiting (Camp-On) Busy Override - Joining a Call in Progress F?; Telephone Settings Adjusting the Ring Volume J or KPress these keys while the phone is idle. J or KTo raise or lower the volume: Keep pressing the keys Adjusting the Ring Tone Adjusting the Speakerphone to the Room Acoustics J or KPress one of these keys while the phone is idle. J or KTo set the room type: Keep pressing these keys until Adjusting the Receiving Volume During a Call J or KTo raise or lower the volume: Keep pressing the keys Adjusting the Display to a Comfortable Reading Angle Display backlight Adjusting the display contrast J or KPress one of the keys while the phone is idle. J or KChange the display contrast. Press the key repeatedly Locking the Telephone to Prevent Unauthorized Use F?? or G?? Enter the code for "on" or "off". D Saving Your PIN * Saving Station Numbers, Functions, Procedures and Appointments Saving Repertory Dialing Numbers on a Key D Storing Station Speed-Dial Numbers FB; D * D Assigning Functions to Keys Page Page Assigning a Procedure (Operating Steps) to a Key D Page Saving Appointments F=? D G=? * Testing the Telephone Testing the Telephone Functions FB=9 Checking the Key Assignment * Call Forwarding Using Variable Call Forwarding G: F: D Using Night Answer F== F D G== F?= D D G?= : or ; or <Enter the activated call forwarding type. D Using Other Functions Sending a Message F?A D 9 ... BEnter the code directly. Displaying and Deleting Messages You Have Sent Leaving an Advisory Message F?B 9 ... BEnter the code directly. Deleting Advisory Messages G?B Using Another Telephone Like Your Own * Change call number (relocate) FB=:B D D GB=:B * Fax Details and Message on Answer- ing Machine Resetting Services and Functions (System-Wide Cancellation for a Tele- phone) G9 Silent Monitor FB== D Monitoring a Room FAA D Activating Functions for Another Tele- phone Locking Another Telephone to Prevent Unauthorized Use FB=< D F or GEnter the code. Using System Functions from the Outside (DISA: Direct Inward System Access) * Page Using functions in ISDN via code dia- ling (keypad dialing) F>9< D * Only) F=; 9 ... BEnter data. G G 9 ... BEnter data. * Controlling Relays FB9 or GB9 Enter the code for "on" or "off". : ... =Enter the relay. Sensors (HiPath330 0/3350/3500/3550 Only) Radio Paging (Not for U.S.) Simple Paging Equipment * F>B D Enhanced Paging Equipment (Hipath370 0/ 3750 Only) Page Team and Executive/Secretary Functions With Trunk Keys Using Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk Keys D C Using a Trunk Key to Place a Call on Hold and Retrieve It Again I Forwarding Calls on Lines * F>9: D G>9: D Using DSS Keys Using DSS Keys to Answer Calls Calling a Team Member Directly Page Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) F>9; G>9; * Using Other Team Functions Turning Group Call On and Off GA> or FA> Enter the code for "leave" or "join". * G F Accepting a Call for Another Member of Your Team F>@ * Activating and Deactivating a Ringing Group FA: Uniform Call Distribution (UCD) F=9: or G=9: Enter the code for "Log on" or "Log off". D * G=9; or F=9; Enter the code for "Not available" or "Available". * * Special Functions in the LAN (PC Network) Leaving a Hunt Group/Group Call Transferring Call Forwarding Using Night Answer Activating and Deactivating a Ringing Group FA: D G GA: Controlling Relays Opening the Door Labeling, Documentation and Accessories Labeling Key Fields Attaching a Station Number Label Documentation Accessories Fixing Problems Telephone Maintenance Troubleshooting Responding to Error Messages on the Screen Contacts for Resolving Problems Index A C D E F G H K L M N O R S T Page Overview of Functions and Codes (Alphabetical) * * * * * * * * *85* Page * FCC and Industry Canada Compliance FCC Certification and Requirements Page Equipment Attachment Limitations ZZZ1KLSDWK1FRP

Siemens If You Cannot Reach a Destination ...

Models: 3000 500 advance 500 basic 500 economy 500 standard 5000 RSM

Using Callback

Storing a Callback

Answering a Callback

Checking and Canceling a Saved Callback