Guarantee certificate (UK) | 137 |
Guarantee certificate (UK)
Without prejudice to any claim the user (cus- tomer) may have in relation to the dealer or retailer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below:
•In the case of new devices and their com- ponents exhibiting defects resulting from manufacturing and/or material faults with- in 24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device re- flecting the current state of the art, or re- pair the said device. In respect of parts subject to wear and tear (including but not limited to, batteries, keypads, casings, small parts on casings, protective cover- ings where included in the scope of deliv- ery), this warranty shall be valid for six months from the date of purchase.
•This Guarantee shall be invalid if the de- vice defect is attributable to improper treatment and/or failure to comply with in- formation contained in the user manuals.
•This Guarantee shall not apply to or ex- tend to services performed by the author- ised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any soft- ware supplied on a separate data medi- um shall be excluded from the Guarantee.
•The purchase receipt, together with the date of purchase, shall be required as ev- idence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guar- antee default becoming evident.
•Ownership of devices or components re- placed by and returned to Siemens shall vest in Siemens.
•This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by Siemens plc, Siemens House, Oldbury, Bracknell, Berkshire, RG12 8FZ.
•Any other claims resulting out of or in con- nection with the device shall be excluded from this Guarantee. Nothing in this Guarantee shall attempt to limit or ex- clude a Customers Statutory Rights, nor the manufacturer's liability for death or personal injury resulting from its negli- gence.
•The duration of the Guarantee shall not be extended by services rendered under the terms of the Guarantee.
•Insofar as no Guarantee default exists, Siemens reserves the right to charge the customer for replacement or repair.
•The above provisions does not imply a change in the burden of proof to the detri- ment of the customer.
To invoke this Guarantee, please contact our online support on the Internet www.siemens.com/ mobilephonescustomercare
or the Siemens telephone service. The relevant number is to be found in the accompanying user guide.