Siemens PC 870 manual Simatic Customer Support Online Services, Technical Support

Models: PC 870

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Preface

Worldwide (Nuremberg)

Worldwide (Nuremberg)

 

 

Technical Support

Technical Support

 

 

(FreeContact)

 

(fee±based, only with SIMATIC Card)

 

 

 

 

 

Local time: Mon.-Fri. 0:00 to 24:00

 

 

Local time: Mon.-Fri. 7:00 to17:00

Telephone: +49 (911) 895-7777

 

 

Telephone: +49

(180) 5050-222

Fax:

+49 (911) 895-7001

 

 

Fax:

+49

(180) 5050-223

GMT:

+01:00

 

 

E-Mail:

techsupport@

 

 

 

 

 

ad.siemens.de

 

 

 

 

GMT:

+1:00

 

 

 

 

Europe / Africa (Nuremberg)

America (Johnson City)

Asia / Australia (Singapore)

Authorization

Technical Support and

Technical Support and

 

 

 

Authorization

Authorization

Local time: Mon.-Fri. 7:00 to17:00

Local time: Mon.-Fri. 8:00 to19:00

Local time: Mon.-Fri. 8:30 to17:30

Telephone: +49

(911) 895-7200

Telephone: +1 423 461-2522

Telephone: +65 740-7000

Fax:

+49

(911) 895-7201

Fax:

+1 423 461-2289

Fax:

+65 740-7001

E-Mail:

authorization@

E-Mail:

simatic.hotline@

E-Mail:

simatic.hotline@

 

nbgm.siemens.de

 

sea.siemens.com

 

sae.siemens.com.sg

GMT:

+1:00

GMT:

±5:00

GMT:

+8:00

The languages of the SIMATIC Hotlines are generally German and English, though French, Italian and Spanish are also spoken on the authorization hotline.

SIMATIC Customer Support Online Services

The SIMATIC Customer Support team offers you substantial additional information about SIMATIC products via its online services:

￿General current information can be obtained

±from the Internet under http://www.ad.siemens.de/simatic

￿Current product information and downloads which you may find useful are available :

±from the Internet under http://www.ad.siemens.de/simatic-cs

±or via the Bulletin Board System (BBS) in Nuremberg (SIMATIC Customer Support Mailbox) under the number +49 (911) 895-7100.

To access the mailbox, use a modem with up to V.34 (28.8 Kbps) with the parameters set as follows: 8, N, 1, ANSI; or dial in via ISDN (x.75, 64 Kbps)

￿You can find your local customer service representative for Automation & Drives in our customer service representative database

±on the Internet under http://www3.ad.siemens.de/partner/search.asp

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SIMATIC Panel PC 670 / 870 Operating Unit, Equipment Manual

Edition 07/01

Page 8
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Siemens PC 870 manual Simatic Customer Support Online Services, Technical Support, Europe / Africa Nuremberg