Questions & Answers

125

 

 

 

 

 

 

 

 

 

Problem

Possible causes

Possible solution

 

 

 

 

No network

Weak signal.

Move higher, to a window or an open space.

 

 

 

 

connection.

 

 

 

 

 

 

 

 

Outside GSM range.

Check service provider's coverage area.

 

 

 

 

 

Invalid SIM card.

Complain to the service provider.

 

 

 

 

 

New network not authorized. Try manual selection or select a different network

 

 

 

(page 102).

 

 

 

 

 

Network barred.

Check network barrings (page 101).

 

 

 

 

 

Network overloaded.

Try again later.

 

 

 

 

 

 

 

 

 

Phone loses

Signal too weak.

Reconnection to another service provider is automatic

 

 

 

network.

 

(page 102). Switching phone off and on again can

 

 

 

speed this up.

 

 

 

 

Calls not possible.

Second line set.

Set first line‘(page 102).

 

 

 

 

 

New SIM card inserted.

Check for new barrings.

 

 

 

 

 

Charge limit reached.

Reset limit with PIN 2 (page 34).

 

 

 

 

 

Credit used up.

Load credit.

 

 

 

 

Certain uses of

Call restrictions in place

Barrings can be set by service provider. Check barring

 

 

 

phone not possible.

 

(page 101).

 

 

 

 

No entries in Ad-

Phonebook is fulll.

Delete entries in Phonebook or transfer to Address-

 

 

dressbook possible.

 

book (page 25).

 

 

 

 

Voice mail not

Call forwarding to mailbox

Set call forwarding to mailbox (page 90).

 

 

 

 

functioning

not set.

 

 

 

 

 

 

SMS (text mes-

SMS memory is full.

To free up capacity, delete (page 48) or file (page 48)

 

 

sage) Tflashing.

 

text messages (SMS).

 

 

 

 

Function cannot be

Not supported by service

Contact your service provider.

 

 

 

 

set.

provider or registration re-

 

 

 

 

 

 

 

quired.

 

 

 

 

 

 

Capacity problems

Handset memory full.

Delete files in the relevant areas.

 

 

 

 

with, for example,

 

 

 

 

 

 

 

Games & More,

 

 

 

 

 

 

 

ringtones, pictures,

 

 

 

 

 

 

 

SMS archive.

 

 

 

 

 

 

 

No WAP access,

Profile not activated, profile

Activate (page 67), set (page 67) WAP profile or

 

 

 

 

downloading not

settings wrong/incomplete.

HTTP profile (page 70). If necessary ask your service

 

possible.

 

provider.