AirCard USB Modem User Guide

LED operation

The AirCard USB Modem has two LEDs that show the current status of the modem.

LED

State

Indicates

Power

Off

Indicates one of the following states:

 

 

The AirCard USB Modem is not inserted in the computer.

 

 

The computer is off or in “suspend and resume” mode.

 

 

The AirCard USB Modem radio has been turned off using Watcher or

 

 

other connection management software.

 

 

 

 

Solid Blue

The power is on, the AirCard USB Modem is working normally.

 

 

 

 

Blinking Blue

The firmware is being updated.

 

 

Do not remove the AirCard USB Modem from the computer.

 

 

 

 

Blinking Amber

The AirCard USB Modem is searching for service (initializing).

 

 

 

 

Solid Amber

Error—either the AirCard USB Modem is having a problem initializing

 

 

(searching for service) or is offline because of a failure.

 

 

Contact your service provider.

 

 

 

Data

Off

The modem is unable to detect 2G or 3G service.

 

 

 

 

Blinking Amber

The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready

 

 

to connect.

 

 

 

 

Solid Amber

The modem is connected to a 2G network and is able to send and receive

 

 

data.

 

 

 

 

Blinking Blue

The modem has detected a 3G network (UMTS, HSPA, HSPA+, DC-HSPA+)

 

 

and is ready to connect.

 

 

 

 

Solid Blue

The AirCard USB Modem is connected to a 3G network and can send and

 

 

receive data.

 

 

 

 

Blinking Green

The modem has detected an LTE network and is ready to connect.

 

 

 

 

Solid Green

The modem is connected to an LTE network and is able to send and receive

 

 

data.

 

 

 

Connection management software

Your AirCard USB Modem comes with Sierra Wireless AirCard Watcher® for Windows® and Mac®, or other connection management software, depending on your service provider. Use this software to manage the modem and monitor your connections.

For information on Watcher features and using Watcher, refer to the online Help.

1.From the main Watcher window, select:

·Help > Help Topics or click the button (Windows)

·Help > Sierra Wireless Watcher Help (Mac)

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Sierra 2131232 manual Connection management software, LED operation