User Guide
 Document 2131237 Revision
 Table of Contents
 Settings
 5K. Exporting and Importing Settings
5E. Login Settings
5L. Logs Logs Available Connection History System Events
 Resources
7A. Technical Specifications
 Index
Page
 Getting Started
 Device Basics
 Components of Your Device
Your Device
 3G and 4G Networks
Package Contents
 About This Guide
Care and Maintenance
 System Requirements
Getting Started
 System Requirements
 Your Device
 Your Device
 Installing the Battery
Battery
Remove the battery compartment cover
 Replace the battery compartment cover
Connecting Through USB
 Charging the Device
 Using the AC Charger with USB Port
 Charging Through a Computer
Power Button
Turning Your Device On and Off
  Press and hold the power button for 2 seconds
Using the Power Button to Determine the Device State
 Controlling the Device Using the Power Button
 If the LCD is not lit, see Turning Your Device On on
Interpreting the LCD
 MicroSD Card Slot
Mute Switch
Page
 Setting up the Device
 Setting Up Your Device on Your Account
Setting Up Your Device
Setting Up the Device
Connecting to the Network
 Setting up the Device
Changing the Password and Settings
 Wi-Fi Security Options
 Expanded Wi-Fi Security Options
 Your Device is Now Restarting
Activating and Using Your Network Service
 Using Your Device
 TRU-Install
Connecting Through USB
Select a value for TRU-Install
Requirements for a USB Tethered Connection
 Windows
Making a Tethered Connection
 Mac
Connecting the Device to Your Computer
 Browser Interface Home
 Used configurable settings
 Displaying the Home Page of the Device
Logging On as an Administrator
 Mini Window
Virtual Device
 Turning Your Device Off
Click Power Off
 3G Activation Required
Alerts
 GPS Privacy Agreement
3G Network Update Available
 Software Update Available
SD Card Error
 Use a different microSD card  Reformat your card
 To install the update, click Download and install now
 Launching Your Network Connection
Your Network Connection
Sharing Your Connection
 Ending Your Network Connection
 Vertical Row of Icons and Text
 Signal Information
 Configuring the 3G/4G Connection Preferences
Mobile Broadband Information and Settings
 Alert Information
3G Roaming Information and Settings
 Configuring the Settings
GPS Information and Settings
 Connected Users Information
Wi-Fi Users Information and Settings
Click the icon to display the Connected Users window
 Standby Low Power Mode
Battery Information and Settings
 Internet Connection Information
MicroSD Card Information and Settings
  Low battery Useful as a reminder to charge the device
Sounds Information and Settings
Sounds icon shows whether the device speaker is on
 Advanced Settings
Admin Setup Button
Home Page Buttons
Buttons Along the Top of the Home
 Support Button
Map me Button
Feedback
Help Button
 Buttons Below the Virtual Device
Power Off Button
Connect/Disconnect Button
This button turns the device off
 Before Using the microSD Card Slot
Using the microSD Card
Setting Up Access to the microSD Card
Enabling the microSD Card Slot
 MicroSD Shared Folder Name
Inserting a microSD Card
 Removing a microSD Card
Accessing the microSD Card
Double-click the shared folder
 Other operating systems
Linux
Type one of the following
 Requirements for GPS Service
Sprint Location Services
Enabling GPS
Displaying Your Location Information
 Performing a Location Search
Viewing Your Current Location in a Web Browser
 Automatically Checking for Updates
Updates
Check for Updates list, click a value
Section
 Installing the updates
Manually Checking for Updates
Log in to the home Ensure you’re connected to 3G/4G
 Upgrading Firmware From a File
 Using Your Device
 To view information about your device Log in to the home
Viewing Device Information
Following information is displayed
 Using Your Device
 Reset Button
 Restarting the Device
 Replace the battery compartment cover
 Settings
 Battery and USB Power Settings
Power Settings
AC Power Settings
 Setting the LCD Timeout
Configuring the LCD
Setting the LCD Brightness
Turning the LCD On or Off
 Enabling and Disabling the LED
 Enabling and Disabling Sounds for Specific Events
Sounds
 Critical Battery Level Alert
Low Battery Alert
Setting the Alert From the Home
Setting the Alert From the Advanced Settings Window
 Changing the Administrator Password
Login Settings
Automatic Login Remember Me
Disabling Automatic Login For a Specific Computer
 Accessing the Advanced Settings Window
Advanced Settings
Device Tab
Basic Panel
 MicroSD Card Panel
Display Panel
 About Panel
Sounds Panel
 Log Panel
 WAN Tab
Setup Panel
See also 3G Panel on
 4G Panel
 GPS Panel
 Network Panel
Wi-Fi Tab
 MAC Filter Panel
Security Panel
 Ssid Wi-Fi Network Name
Configuring the Wi-Fi Network
Ssid field, enter the new name
 Linking the Ssid and the Host Name
 Wi-Fi Security
 Wi-Fi Password Reminder
Wi-Fi Password
 Password Reminder section, select On Click Save
Allowing or Denying Computers Access to the Network
 Determine and block an undesired user of your network
Displaying a List of Currently Connected Computers
 Host Name Device Name
Setting the Maximum Number of Wi-Fi Users
 Disabling Wi-Fi When Connected Through USB
Wi-Fi Channel
 Viewing 3G Activation Information
Configuring 3G/4G
3G Panel
 Resetting the 3G/4G Configuration to Default Settings
 Setting the GPS Mode
GPS Settings
 Using Metric Units
Setting the GPS Fix Rate
Changing Your Mapping Service
Performance Setting GPS
 Accuracy
 To access this panel Log in to the home
Configuring the Router Tab
Basic Panel
 Next to SPI, select Enable
Next to UPnP, select Enable
LAN Panel
UPnP Universal Plug and Play
 Dhcp
Available only if DNS Mode is Manual
 Configuring Dhcp
Next to Dhcp Server, select Enable
 Ensure Dhcp is enabled Dhcp Server
 Port Forward Panel
DNS Mode
 Enabling Port Forwarding for an Application
Enabling Port Forwarding
Disabling Port Forwarding for an Application
 Enabling Port Triggering
Port Trigger Panel
Enabling Port Triggering for Specified Protocols and Ports
 DMZ Panel
Next to DMZ, select Enable Click Save
Removing Ports From the Port Triggering List
Enabling DMZ
 Configuring DMZ
Resetting the Software to Default Settings
Ensure you’ve enabled DMZ. See Enabling DMZ on
 Reset button Insert a thin object bottom of the hole
 Replace the battery compartment cover
 Exporting Settings
Exporting and Importing Settings
Importing Settings
 Exporting Settings  Importing Settings
 Logs Available
Logs
Connection History
 Enabling and Disabling Logging of System Events
System Events
Exporting System Events
Clearing the System Events Log
 Setting the Method Used for Time Acquisition
 Welcome to Your Device Window Select an Option
Setup Pages
 Welcome to Your Device Window Select an Option
 Resources
 More Information
Contacting Customer Service
Visiting the Sprint Website
Online Help
 Contextual Help in the Advanced Settings Window
 How Do I Connect to Wi-Fi?
Frequently Asked Questions
How Can I Tell I’m Connected to 3G/4G?
Windows 7 Right-click the icon in the system tray
 What Do I Do if I Forgot the Administrator Password?
What Do I Do if I Forgot the Wi-Fi Password?
Questions About GPS and Sprint Location Services
Is Roaming on 4G Supported?
 Are Terminal Sessions Supported?
How Do I Access My Corporate Network Through a VPN?
 Tips
Extending Battery Life
 Improving 3G Network Service
Improving Signal Strength
Click WAN Setup
Device Location
 Windows XP Users
Improving Wi-Fi Performance
Open the Device Manager
 Double-click System
 Finding the MAC Address
Security Tips
 Finding the IP Address
Static Dhcp features To find the IP address of a device
 General Tips
Troubleshooting Tips
LCD Is Dark
 Connecting to 3G/4G
Insufficient Signal Strength
Messages Displayed on the Device LCD
3G Activation Failed
 Update Failed
Connection Error
3G Activation Required
Searching for Network
 Cannot Display the Home
Cannot Connect to Wi-Fi
  From the Security tab, restore the default settings
 Cannot Connect to the 3G/4G Network
Cannot Check for Updates
GPS Fix Not Available
Page
 Section
 See Using the Power Button to Determine the Device State on
Technical Specifications
LED Operation
 FCC
Radio Frequency and Electrical Specifications
 Software Specifications
 Mechanical Specifications
Environmental Specifications
 Safety and Hazards
Safety Information
 Important Notice  Safety and Hazards
Important Notice
 Proper Battery Use and Disposal
 FCC ID N7N-MHS801
Regulatory Notices
 Patents
Legal
Trademarks
 Copyright
Additional Information and Updates
Limitation of Liability
 Index
 Check for updates
Battery
Connected How to tell you’re connected to
Play sound when connected or
 Denying computers access to your
Corporate network, accessing through
Configuring 105 DMZ panel of the Router tab 104 Enabling
115
 108
Browser Mapping service Mode GPS mode
Failure, device startup
138
 Lease time, Dhcp LED Power button on the device
Horizontal Estimated Position Error
Login password
MAC Media Access Control filter , 87 MAC address
 Network, corporate, accessing
Wi-Fi users
No service Icon
Operator, network
 Password, Wi-Fi Changing Forgotten what do I do?
Password, administrator Changing Forgotten what do I do?
Power settings Battery powered Extending battery life
USB powered
 Service type
Rssi signal strength
Signal strength
Specifications
 User ID, 3G network
Troubleshooting Cannot connect to the 3G/4G
Wait time
 Website
Wi-Fi
Sprint
Welcome to Your Device window Select