User Guide
 Document 2131237 Revision
 Table of Contents
 Settings
 5K. Exporting and Importing Settings
5E. Login Settings
5L. Logs Logs Available Connection History System Events
 7A. Technical Specifications
Resources
 Index
Page
 Getting Started
 Device Basics
 Your Device
Components of Your Device
 Package Contents
3G and 4G Networks
 Care and Maintenance
About This Guide
 System Requirements
Getting Started
 System Requirements
 Your Device
 Your Device
 Installing the Battery
Battery
Remove the battery compartment cover
 Connecting Through USB
Replace the battery compartment cover
 Charging the Device
 Using the AC Charger with USB Port
 Charging Through a Computer
Power Button
Turning Your Device On and Off
 Using the Power Button to Determine the Device State
 Press and hold the power button for 2 seconds
 Controlling the Device Using the Power Button
 Interpreting the LCD
If the LCD is not lit, see Turning Your Device On on
 Mute Switch
MicroSD Card Slot
Page
 Setting up the Device
 Setting Up Your Device
Setting Up Your Device on Your Account
Setting Up the Device
Connecting to the Network
 Changing the Password and Settings
Setting up the Device
 Wi-Fi Security Options
 Expanded Wi-Fi Security Options
 Activating and Using Your Network Service
Your Device is Now Restarting
 Using Your Device
 Connecting Through USB
TRU-Install
Select a value for TRU-Install
Requirements for a USB Tethered Connection
 Making a Tethered Connection
Windows
 Connecting the Device to Your Computer
Mac
 Browser Interface Home
 Used configurable settings
 Logging On as an Administrator
Displaying the Home Page of the Device
 Virtual Device
Mini Window
 Click Power Off
Turning Your Device Off
 Alerts
3G Activation Required
 3G Network Update Available
GPS Privacy Agreement
 Software Update Available
SD Card Error
 Use a different microSD card  Reformat your card
 To install the update, click Download and install now
 Launching Your Network Connection
Your Network Connection
Sharing Your Connection
 Ending Your Network Connection
 Vertical Row of Icons and Text
 Signal Information
 Mobile Broadband Information and Settings
Configuring the 3G/4G Connection Preferences
 3G Roaming Information and Settings
Alert Information
 GPS Information and Settings
Configuring the Settings
 Connected Users Information
Wi-Fi Users Information and Settings
Click the icon to display the Connected Users window
 Battery Information and Settings
Standby Low Power Mode
 MicroSD Card Information and Settings
Internet Connection Information
  Low battery Useful as a reminder to charge the device
Sounds Information and Settings
Sounds icon shows whether the device speaker is on
 Admin Setup Button
Advanced Settings
Home Page Buttons
Buttons Along the Top of the Home
 Map me Button
Support Button
Feedback
Help Button
 Power Off Button
Buttons Below the Virtual Device
Connect/Disconnect Button
This button turns the device off
 Using the microSD Card
Before Using the microSD Card Slot
Setting Up Access to the microSD Card
Enabling the microSD Card Slot
 Inserting a microSD Card
MicroSD Shared Folder Name
 Removing a microSD Card
Accessing the microSD Card
Double-click the shared folder
 Other operating systems
Linux
Type one of the following
 Sprint Location Services
Requirements for GPS Service
Enabling GPS
Displaying Your Location Information
 Viewing Your Current Location in a Web Browser
Performing a Location Search
 Updates
Automatically Checking for Updates
Check for Updates list, click a value
Section
 Installing the updates
Manually Checking for Updates
Log in to the home Ensure you’re connected to 3G/4G
 Upgrading Firmware From a File
 Using Your Device
 To view information about your device Log in to the home
Viewing Device Information
Following information is displayed
 Using Your Device
 Reset Button
 Restarting the Device
 Replace the battery compartment cover
 Settings
 Battery and USB Power Settings
Power Settings
AC Power Settings
 Configuring the LCD
Setting the LCD Timeout
Setting the LCD Brightness
Turning the LCD On or Off
 Enabling and Disabling the LED
 Sounds
Enabling and Disabling Sounds for Specific Events
 Low Battery Alert
Critical Battery Level Alert
Setting the Alert From the Home
Setting the Alert From the Advanced Settings Window
 Login Settings
Changing the Administrator Password
Automatic Login Remember Me
Disabling Automatic Login For a Specific Computer
 Advanced Settings
Accessing the Advanced Settings Window
Device Tab
Basic Panel
 Display Panel
MicroSD Card Panel
 Sounds Panel
About Panel
 Log Panel
 WAN Tab
Setup Panel
See also 3G Panel on
 4G Panel
 GPS Panel
 Wi-Fi Tab
Network Panel
 Security Panel
MAC Filter Panel
 Ssid Wi-Fi Network Name
Configuring the Wi-Fi Network
Ssid field, enter the new name
 Linking the Ssid and the Host Name
 Wi-Fi Security
 Wi-Fi Password
Wi-Fi Password Reminder
 Allowing or Denying Computers Access to the Network
Password Reminder section, select On Click Save
 Displaying a List of Currently Connected Computers
Determine and block an undesired user of your network
 Setting the Maximum Number of Wi-Fi Users
Host Name Device Name
 Wi-Fi Channel
Disabling Wi-Fi When Connected Through USB
 Viewing 3G Activation Information
Configuring 3G/4G
3G Panel
 Resetting the 3G/4G Configuration to Default Settings
 GPS Settings
Setting the GPS Mode
 Setting the GPS Fix Rate
Using Metric Units
Changing Your Mapping Service
Performance Setting GPS
 Accuracy
 To access this panel Log in to the home
Configuring the Router Tab
Basic Panel
 Next to UPnP, select Enable
Next to SPI, select Enable
LAN Panel
UPnP Universal Plug and Play
 Available only if DNS Mode is Manual
Dhcp
 Next to Dhcp Server, select Enable
Configuring Dhcp
 Ensure Dhcp is enabled Dhcp Server
 DNS Mode
Port Forward Panel
 Enabling Port Forwarding for an Application
Enabling Port Forwarding
Disabling Port Forwarding for an Application
 Enabling Port Triggering
Port Trigger Panel
Enabling Port Triggering for Specified Protocols and Ports
 Next to DMZ, select Enable Click Save
DMZ Panel
Removing Ports From the Port Triggering List
Enabling DMZ
 Configuring DMZ
Resetting the Software to Default Settings
Ensure you’ve enabled DMZ. See Enabling DMZ on
 Reset button Insert a thin object bottom of the hole
 Replace the battery compartment cover
 Exporting and Importing Settings
Exporting Settings
Importing Settings
 Exporting Settings  Importing Settings
 Logs Available
Logs
Connection History
 System Events
Enabling and Disabling Logging of System Events
Exporting System Events
Clearing the System Events Log
 Setting the Method Used for Time Acquisition
 Welcome to Your Device Window Select an Option
Setup Pages
 Welcome to Your Device Window Select an Option
 Resources
 Contacting Customer Service
More Information
Visiting the Sprint Website
Online Help
 Contextual Help in the Advanced Settings Window
 Frequently Asked Questions
How Do I Connect to Wi-Fi?
How Can I Tell I’m Connected to 3G/4G?
Windows 7 Right-click the icon in the system tray
 What Do I Do if I Forgot the Wi-Fi Password?
What Do I Do if I Forgot the Administrator Password?
Questions About GPS and Sprint Location Services
Is Roaming on 4G Supported?
 How Do I Access My Corporate Network Through a VPN?
Are Terminal Sessions Supported?
 Extending Battery Life
Tips
 Improving Signal Strength
Improving 3G Network Service
Click WAN Setup
Device Location
 Improving Wi-Fi Performance
Windows XP Users
Open the Device Manager
 Double-click System
 Security Tips
Finding the MAC Address
 Static Dhcp features To find the IP address of a device
Finding the IP Address
 General Tips
Troubleshooting Tips
LCD Is Dark
 Insufficient Signal Strength
Connecting to 3G/4G
Messages Displayed on the Device LCD
3G Activation Failed
 Connection Error
Update Failed
3G Activation Required
Searching for Network
 Cannot Connect to Wi-Fi
Cannot Display the Home
  From the Security tab, restore the default settings
 Cannot Connect to the 3G/4G Network
Cannot Check for Updates
GPS Fix Not Available
Page
 Section
 See Using the Power Button to Determine the Device State on
Technical Specifications
LED Operation
 Radio Frequency and Electrical Specifications
FCC
 Software Specifications
 Environmental Specifications
Mechanical Specifications
 Safety Information
Safety and Hazards
 Important Notice  Safety and Hazards
Important Notice
 Proper Battery Use and Disposal
 Regulatory Notices
FCC ID N7N-MHS801
 Patents
Legal
Trademarks
 Copyright
Additional Information and Updates
Limitation of Liability
 Index
 Battery
Check for updates
Connected How to tell you’re connected to
Play sound when connected or
 Corporate network, accessing through
Denying computers access to your
Configuring 105 DMZ panel of the Router tab 104 Enabling
115
 Browser Mapping service Mode GPS mode
108
Failure, device startup
138
 Horizontal Estimated Position Error
Lease time, Dhcp LED Power button on the device
Login password
MAC Media Access Control filter , 87 MAC address
 Wi-Fi users
Network, corporate, accessing
No service Icon
Operator, network
 Password, administrator Changing Forgotten what do I do?
Password, Wi-Fi Changing Forgotten what do I do?
Power settings Battery powered Extending battery life
USB powered
 Rssi signal strength
Service type
Signal strength
Specifications
 User ID, 3G network
Troubleshooting Cannot connect to the 3G/4G
Wait time
 Wi-Fi
Website
Sprint
Welcome to Your Device window Select