Sierra Wireless Overdrive More Information

114 Resources

Section 6A

More Information

⽧Visiting the Sprint Website (page 114)

⽧Contacting Customer Service (page 114)

⽧Online Help (page 114)

Visiting the Sprint Website

Sign on to www.sprint.com to get up-to-date information on Sprint services, options, and more.

You can also:

●Review coverage maps.

●Access your account information.

●Add additional options to your service plan.

●Purchase accessories.

●Check out frequently asked questions.

●And more.

Contacting Customer Service

You can reach Sprint Customer Service by:

●Logging on to your account at www.sprint.com.

●Calling us toll-free at 1-800-927-2199 (business use) o r 1-888-211-4727 (personal use).

Online Help

In the browser interface, click Help ( ) and, from the menu, select Online Help.

The Help system opens in a new Web browser window or tab.

You have several options to find the information you need:

●Browse the Table of Contents.

●Use the Index or Search feature: click the appropriate button in the lower left part of the help

window, and type the information you’re looking for.

Other Ways to View Help Information

●Some windows have a icon. Click the icon to view Help information.

●When you move the cursor over a field or button in Advanced Settings, help information, if available,

appears to the right of the window.

Contents

Main Page Table of Contents Page Page Section 7: Technical Specifications, Safety Information, and Page Page Page Section 1A Device Basics Your Devi ce Components of Your Device 3G and 4G Networks Download speeds Package Contents Care and Maintenance About This Guide Section 1B Getting Started System Requirements Page Section 2A Your Dev ice Battery Connecting Through USB Page Page Power Button 14 Your Device 2. Turning Your Device Off Press and hold the power button for 2 seconds. Using the Power Button to Determine the Device State Controlling the Device Using the Power Button LCD Interpreting the LCD Mute Switch microSD Card Slot Page Page Setting Up Your Device Set ting Up You r De vice on Yo ur Ac cou nt Setting Up the Device 4. 5. 6. 7. Changing the Password and Settings Page Page 1. 2. 3. Activating and Using Your Network Service 1. 2. 4. Page Section 4A Connecting Through USB TRU-Install 2. 3. Requirements for a USB Tethered Connection Making a Tethered Connection Page Section 4B Browser Interface Home Page Page Displaying the Home Page of the Device Logging On as an Administrator 1. 2. 3. Page Turning Your Device Off 2. Section 4C Alerts 3G Activation Required 1. 2. 4. 5. 3G Network Update Available 1. 2. 3. 4. 5. SD Card Error Software Update Available 7. Section 4D Your Network Connection Launching Your Network Connection Sharing Your Connection 1. 2. Ending Your Network Connection Section 4E Vertical Row (of Icons and Text) Signal Information Mobile Broadband Information and Settings Configuring the 3G/4G Connection Preferences 3G Roaming Information and Settings Alert Information GPS Information and Settings Configuring the Settings Wi-Fi Users Information and Settings Connected Users Information Battery Information and Settings Standby (Low Power) Mode Internet Connection Information Viewing and Configuring Detailed Internet Connection Information microSD Card Information and Settings Sounds Information and Settings Section 4F Home Page Buttons Buttons Along the Top of the Home Page Admin Setup Button Advanced Settings Map me Button Support Button Feedback Help Button Buttons Below the Virtual Device Using the microSD Card Before Using the microSD Card Slot Inserting a microSD Card Removing a microSD Card 1. 2. 2. 3. 4. 5. Page Sprint Location Services Requirements for GPS Service Enabling GPS Displaying Your Location Information 5. Viewing Your Current Location in a Web Browser 1. 2. 3. Performing a Location Search 1. 2. Updates Automatically Checking for Updates 3. 4. Manually Checking for Updates Upgrading Firmware From a File 2. 3. 4. 5. 6. 7. Page Section 4J Viewing Device Information Page Page Restarting the Device Page Page Section 5A Power Settings 3. Battery and USB Power Settings 2. 3. Configuring the LCD Turning the LCD On or Off Setting the LCD Timeout Setting the LCD Brightness Enabling and Disabling the LED Section 5D Sounds Enabling and Disabling Sounds for Specific Events 2. 3. Low Battery Alert Critical Battery Level Alert Login Settings Changing the Administrator Password Automatic Login (Remember Me) Section 5F Advanced Settings Accessing the Advanced Settings Window 2. Device Tab Basic Panel Display Panel 3. microSD Card Panel 3. Sounds Panel 3. 4. About Panel Log Panel 3. WAN Tab Setup Panel 3. 4G Panel 3. GPS Panel 3. Wi-Fi Tab Network Panel 3. Security Panel 3. MAC Filter Panel 3. Section 5G Configuring the Wi-Fi Network 2. 3. SSID (Wi-Fi Network Name) 2. 3. 5. Linking the SSID and the Host Name 3. 4. 5. Wi-Fi Security 3. Wi-Fi Password 3. 1. 2. 3. Allowing or Denying Computers Access to the Network 5. 2. 3. 4. Page Host Name (Device Name) 3. 4. Setting the Maximum Number of Wi-Fi Users 2. Wi-Fi Channel 2. 3. Disabling Wi-Fi When Connected Through USB 2. Section 5H Configuring 3G/4G Viewing 3G Activation Information 3G Panel 3. Resetting the 3G/4G Configuration to Default Settings 2. 3. 4. 1. 2. Section 5I GPS Settings Setting the GPS Mode 2. 3. 4. Setting the GPS Fix Rate Using Metric Units Changing Your Mapping Service Performance Setting (GPS) Accuracy 2. 3. Section 5J Configuring the Router Tab 3. 4. Basic Panel 3. UPnP (Universal Plug and Play) LAN Panel 3. DHCP 2. 3. Page DNS Mode 3. 4. Port Forward Panel Page Port Trigge r Panel DMZ Panel Configuring DMZ 1. 2. 3. 4. 5. Resetting the Software to Default Settings Page Page Exporting and Importing Settings Exporting Settings Importing Settings Logs Logs Available Connection History System Events Setting the Method Used for Time Acquisition 2. 3. Section 5M Setup Pages Welcome to Your Device Window - Select an Option Page Section 6A More Information Visiting the Sprint Website Contacting Customer Service Online Help Other Ways to View Help Information Page Section 6B Frequently Asked Questions How Can I Tell Im Connected to 3G/4G? How Do I Connect to Wi-Fi? 1. Windows Mac Is Roaming on 4G Supported? What Do I Do if I Forgot the Wi-Fi Password? What Do I Do if I Forgot the Administrator Password? 1. 2. How Do I Access My Corporate Network Through a VPN? Are Terminal Sessions Supported? Section 6C Tips Extending Battery Life Device Location Improving Signal Strength Improving 3G Network Service 3. 4. 5. Improving Wi-Fi Performance Windows XP Users 1. 2. 3. 4. Security Tips Finding the MAC Address 1. 2. 3. 1. 2. 3. 4. 5. Finding the IP Address 1. 2. 3. 1. 2. 3. Section 6D Troubleshooting Tips General Tips LCD Is Dark Insufficient Signal Strength Messages Displayed on the Device LCD Page Cannot Connect to Wi-Fi Cannot Display the Home Page Page Cannot Connect to the 3G/4G Network Sprint Location Services Arent Working or Dont Seem to Be Available GPS Fix Not Available Cannot Check for Updates Sounds Are Enabled, but the Device Doesnt Generate Any Sounds Page Page Section 7A Technical Specifications LED Operation Radio Frequency and Electrical Specifications 134 Technical Specifications, Safety Information, and Regulatory Information Software Specifications Technical Specifications, Safety Information, and Regulatory Information 135 Specifications and Regulatory Environmental Specifications Mechanical Specifications Section 7B Safety Information Important Notice Safety and Hazards Proper Battery Use and Disposal Section 7C Regulatory Notices Section 7D Legal Patents Trad ema rks Copyright Limitation of Liability Additional Information and Updates Index