User Guide
Document 2131237 Revision
Table of Contents
Settings
5K. Exporting and Importing Settings
5E. Login Settings
5L. Logs Logs Available Connection History System Events
7A. Technical Specifications
Resources
Index
Page
Getting Started
Device Basics
Your Device
Components of Your Device
Package Contents
3G and 4G Networks
Care and Maintenance
About This Guide
System Requirements
Getting Started
System Requirements
Your Device
Your Device
Installing the Battery
Battery
Remove the battery compartment cover
Connecting Through USB
Replace the battery compartment cover
Charging the Device
Using the AC Charger with USB Port
Charging Through a Computer
Power Button
Turning Your Device On and Off
Using the Power Button to Determine the Device State
Press and hold the power button for 2 seconds
Controlling the Device Using the Power Button
Interpreting the LCD
If the LCD is not lit, see Turning Your Device On on
Mute Switch
MicroSD Card Slot
Page
Setting up the Device
Setting Up the Device
Setting Up Your Device
Setting Up Your Device on Your Account
Connecting to the Network
Changing the Password and Settings
Setting up the Device
Wi-Fi Security Options
Expanded Wi-Fi Security Options
Activating and Using Your Network Service
Your Device is Now Restarting
Using Your Device
Select a value for TRU-Install
Connecting Through USB
TRU-Install
Requirements for a USB Tethered Connection
Making a Tethered Connection
Windows
Connecting the Device to Your Computer
Mac
Browser Interface Home
Used configurable settings
Logging On as an Administrator
Displaying the Home Page of the Device
Virtual Device
Mini Window
Click Power Off
Turning Your Device Off
Alerts
3G Activation Required
3G Network Update Available
GPS Privacy Agreement
Software Update Available
SD Card Error
Use a different microSD card Reformat your card
To install the update, click Download and install now
Launching Your Network Connection
Your Network Connection
Sharing Your Connection
Ending Your Network Connection
Vertical Row of Icons and Text
Signal Information
Mobile Broadband Information and Settings
Configuring the 3G/4G Connection Preferences
3G Roaming Information and Settings
Alert Information
GPS Information and Settings
Configuring the Settings
Connected Users Information
Wi-Fi Users Information and Settings
Click the icon to display the Connected Users window
Battery Information and Settings
Standby Low Power Mode
MicroSD Card Information and Settings
Internet Connection Information
Low battery Useful as a reminder to charge the device
Sounds Information and Settings
Sounds icon shows whether the device speaker is on
Home Page Buttons
Admin Setup Button
Advanced Settings
Buttons Along the Top of the Home
Feedback
Map me Button
Support Button
Help Button
Connect/Disconnect Button
Power Off Button
Buttons Below the Virtual Device
This button turns the device off
Setting Up Access to the microSD Card
Using the microSD Card
Before Using the microSD Card Slot
Enabling the microSD Card Slot
Inserting a microSD Card
MicroSD Shared Folder Name
Removing a microSD Card
Accessing the microSD Card
Double-click the shared folder
Other operating systems
Linux
Type one of the following
Enabling GPS
Sprint Location Services
Requirements for GPS Service
Displaying Your Location Information
Viewing Your Current Location in a Web Browser
Performing a Location Search
Check for Updates list, click a value
Updates
Automatically Checking for Updates
Section
Installing the updates
Manually Checking for Updates
Log in to the home Ensure you’re connected to 3G/4G
Upgrading Firmware From a File
Using Your Device
To view information about your device Log in to the home
Viewing Device Information
Following information is displayed
Using Your Device
Reset Button
Restarting the Device
Replace the battery compartment cover
Settings
Battery and USB Power Settings
Power Settings
AC Power Settings
Setting the LCD Brightness
Configuring the LCD
Setting the LCD Timeout
Turning the LCD On or Off
Enabling and Disabling the LED
Sounds
Enabling and Disabling Sounds for Specific Events
Setting the Alert From the Home
Low Battery Alert
Critical Battery Level Alert
Setting the Alert From the Advanced Settings Window
Automatic Login Remember Me
Login Settings
Changing the Administrator Password
Disabling Automatic Login For a Specific Computer
Device Tab
Advanced Settings
Accessing the Advanced Settings Window
Basic Panel
Display Panel
MicroSD Card Panel
Sounds Panel
About Panel
Log Panel
WAN Tab
Setup Panel
See also 3G Panel on
4G Panel
GPS Panel
Wi-Fi Tab
Network Panel
Security Panel
MAC Filter Panel
Ssid Wi-Fi Network Name
Configuring the Wi-Fi Network
Ssid field, enter the new name
Linking the Ssid and the Host Name
Wi-Fi Security
Wi-Fi Password
Wi-Fi Password Reminder
Allowing or Denying Computers Access to the Network
Password Reminder section, select On Click Save
Displaying a List of Currently Connected Computers
Determine and block an undesired user of your network
Setting the Maximum Number of Wi-Fi Users
Host Name Device Name
Wi-Fi Channel
Disabling Wi-Fi When Connected Through USB
Viewing 3G Activation Information
Configuring 3G/4G
3G Panel
Resetting the 3G/4G Configuration to Default Settings
GPS Settings
Setting the GPS Mode
Changing Your Mapping Service
Setting the GPS Fix Rate
Using Metric Units
Performance Setting GPS
Accuracy
To access this panel Log in to the home
Configuring the Router Tab
Basic Panel
LAN Panel
Next to UPnP, select Enable
Next to SPI, select Enable
UPnP Universal Plug and Play
Available only if DNS Mode is Manual
Dhcp
Next to Dhcp Server, select Enable
Configuring Dhcp
Ensure Dhcp is enabled Dhcp Server
DNS Mode
Port Forward Panel
Enabling Port Forwarding for an Application
Enabling Port Forwarding
Disabling Port Forwarding for an Application
Enabling Port Triggering
Port Trigger Panel
Enabling Port Triggering for Specified Protocols and Ports
Removing Ports From the Port Triggering List
Next to DMZ, select Enable Click Save
DMZ Panel
Enabling DMZ
Configuring DMZ
Resetting the Software to Default Settings
Ensure you’ve enabled DMZ. See Enabling DMZ on
Reset button Insert a thin object bottom of the hole
Replace the battery compartment cover
Importing Settings
Exporting and Importing Settings
Exporting Settings
Exporting Settings Importing Settings
Logs Available
Logs
Connection History
Exporting System Events
System Events
Enabling and Disabling Logging of System Events
Clearing the System Events Log
Setting the Method Used for Time Acquisition
Welcome to Your Device Window Select an Option
Setup Pages
Welcome to Your Device Window Select an Option
Resources
Visiting the Sprint Website
Contacting Customer Service
More Information
Online Help
Contextual Help in the Advanced Settings Window
How Can I Tell I’m Connected to 3G/4G?
Frequently Asked Questions
How Do I Connect to Wi-Fi?
Windows 7 Right-click the icon in the system tray
Questions About GPS and Sprint Location Services
What Do I Do if I Forgot the Wi-Fi Password?
What Do I Do if I Forgot the Administrator Password?
Is Roaming on 4G Supported?
How Do I Access My Corporate Network Through a VPN?
Are Terminal Sessions Supported?
Extending Battery Life
Tips
Click WAN Setup
Improving Signal Strength
Improving 3G Network Service
Device Location
Open the Device Manager
Improving Wi-Fi Performance
Windows XP Users
Double-click System
Security Tips
Finding the MAC Address
Static Dhcp features To find the IP address of a device
Finding the IP Address
General Tips
Troubleshooting Tips
LCD Is Dark
Messages Displayed on the Device LCD
Insufficient Signal Strength
Connecting to 3G/4G
3G Activation Failed
3G Activation Required
Connection Error
Update Failed
Searching for Network
Cannot Connect to Wi-Fi
Cannot Display the Home
From the Security tab, restore the default settings
Cannot Connect to the 3G/4G Network
Cannot Check for Updates
GPS Fix Not Available
Page
Section
See Using the Power Button to Determine the Device State on
Technical Specifications
LED Operation
Radio Frequency and Electrical Specifications
FCC
Software Specifications
Environmental Specifications
Mechanical Specifications
Important Notice Safety and Hazards
Safety Information
Safety and Hazards
Important Notice
Proper Battery Use and Disposal
Regulatory Notices
FCC ID N7N-MHS801
Patents
Legal
Trademarks
Copyright
Additional Information and Updates
Limitation of Liability
Index
Connected How to tell you’re connected to
Battery
Check for updates
Play sound when connected or
Configuring 105 DMZ panel of the Router tab 104 Enabling
Corporate network, accessing through
Denying computers access to your
115
Failure, device startup
Browser Mapping service Mode GPS mode
108
138
Login password
Horizontal Estimated Position Error
Lease time, Dhcp LED Power button on the device
MAC Media Access Control filter , 87 MAC address
No service Icon
Wi-Fi users
Network, corporate, accessing
Operator, network
Power settings Battery powered Extending battery life
Password, administrator Changing Forgotten what do I do?
Password, Wi-Fi Changing Forgotten what do I do?
USB powered
Signal strength
Rssi signal strength
Service type
Specifications
User ID, 3G network
Troubleshooting Cannot connect to the 3G/4G
Wait time
Sprint
Wi-Fi
Website
Welcome to Your Device window Select