Sima Products 120 user manual Troubleshooting, Problem Possible Causes Suggestions

Troubleshooting

Troubleshooting

The following chart is designed to as a guide to a variety of possible problems that might arise while using the I-Mix, their causes and potential solutions. If you are not able to resolve these or other problems, please call Sima customer support at 1-800-345-7462.

Problem	Possible Causes	Suggestions
I-Mix will not turn on	• Unit is not plugged in.	•	Check power connections
using front panel	• AC power switch on back of		and AC power switch.
power button.	unit is not turned on.	• Data link cable should be
			disconnected from the I-
			Mix player.
IM-120 will not turn on	• Batteries in remote are dead.	•	Replace batteries in
			remote.
using the remote control	• IR windows on remote control	• Clean IR windows with a
	and front panel are dirty.		soft cloth.
	• Remote is not aimed at unit.	• Aim remote at unit when
			powering up.
I-Mix plays, but no sound	• Audio connections may be	•	Make sure audio
comes through speakers.	incorrect.		connections are correct.
			Refer to connections chart
	• Volume setting on unit may be		on page 13.
	set to 0.	• Use volume buttons on
			front panel or remote to
			raise volume level.
I-Mix plays, but no sound	• Volume may be set to 0.	• Use volume buttons on
comes through			front panel or remote to
headphones			raise volume level.
When I press the power	• Interruption of the power	• Using AC power switch on
button, the front panel	supply can cause the I-Mix to		back of unit, turn power
displays a series of bars	lock up.		off - wait a few seconds -
across top and will not			then turn it back on.
power up.
I-Mix does not play	• Voice prompt message has	• Restore voice prompt by
introduction message.	been disabled.		selecting Enable All in the
			Voice prompt folder in the
			System menu. See System
			settings on page 54 for
			instructions.

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