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SMC Networks SMC7824M/FSW manual Appendix A Troubleshooting, Diagnosing Switch Indicators

Models: SMC7824M/FSW

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APPENDIX A

TROUBLESHOOTING

Diagnosing Switch Indicators

This switch can be easily monitored through panel indicators to identify problems. The table below describes common problems you may encounter and possible solutions

Table A-1 Diagnosing Switch Indicators

	Symptom	Possible Cause	Action

	Power Module	Power outlet,	• If using a DC power
	LED is off	power cord, or	conversion module, check the
	-48 VDCor AC	power module may	connections between the
	-48 VDCor AC	be defective.	switch and the external DC
		be defective.	switch and the external DC
			power supply. If using an AC
			power module, check
			connections between the
			switch, the power cord, and
			the wall outlet.
			• Contact your dealer for
			assistance.

	Power Module	Power module may	• Internal power supply has
	LED is off	be defective.	failed. Contact your local
	+12 VDC		dealer for assistance.
	+12 VDC

	Diag LED is off	Boot-up diagnostic	• Power cycle the switch to try
		program has	and clear the condition.
		detected a problem.	• If the condition does not clear,
			• If the condition does not clear,
			contact your local dealer for
			assistance.

A-1

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SMC Networks SMC7824M/FSW manual Appendix A Troubleshooting, Table A-1 Diagnosing Switch Indicators

Contents

Fast Ethernet Switch TigerAccess 10/100Installation Guide Page From SMC’s Tiger line of feature-rich workgroup LAN solutions TigerAccess 10/100 Installation Guide38 Tesla Irvine, CATrademarks LIMITED WARRANTY SMC Networks, Inc 38 Tesla Irvine, CA FCC - Class A COMPLIANCESIndustry Canada - Class A Japan VCCI Class ACE Mark Declaration of Conformance for EMI and Safety EEC viiiCOMPLIANCES Warning Fiber Optic Port Safety Safety Compliancefiber cable ends when they are powered on Australia AS/NZS 3548 1995 - Class APower Cord Safety Power Cord SetCOMPLIANCES Power Cord Set Continued COMPLIANCESFrance et Pérou uniquement COMPLIANCES PSE AlarmLa prise mâle d’alimentation doit respecter la section 107-2 D1 de LE cordon secteur doit porter la mention HAR ou BASECWarnings in German Warnings and Cautionary Messagesxiii COMPLIANCESEnd of Product Life Span Environmental StatementManufacturing Materials Documentation1 About the TigerAccess Switch TABLE OF CONTENTS3 Installing the Switch 2 Network Planning4 Making Network Connections TABLE OF CONTENTSSpecifications TroubleshootingAPPENDICES CablesTABLE OF CONTENTS Glossary Indexxviii TABLES FIGURES Overview CHAPTER ABOUT THE TIGERACCESS SWITCHFigure 1-1 Front Panel Switch ArchitectureDescription of Hardware Network Management Options100BASE-BX SC Fiber Ports 100BASE-TX and 1000BASE-T Ports 100BASE-TX Management PortConsole Port Alarm Interface Port SFP SlotsTable 1-1 Optional SFP Transceivers Port and System Status LEDs ABOUT THE TIGERACCESS SWITCHFigure 1-2 Port and System LEDs MgmtTable 1-2 Port and System Status LEDs ConditionStatus ABOUT THE TIGERACCESS SWITCH Fan TrayFigure 1-3 Fan Tray Power Modules Figure 1-4 Optional Power ModulesDESCRIPTION OF HARDWARE 1000BASE Combo Module Optional Media Extender Module1-10 Figure 1-5 Single-Port 1000BASE-T/SFP Combo ModuleConnectivity Features and BenefitsExpandability Performance1-12 ManagementFiber-To-The-Home FTTH CHAPTER NETWORK PLANNINGConnection Examples Figure 2-1 Downlink Fiber Connections Downlink Fiber ConnectionsFigure 2-2 Uplink Fiber Connections Uplink ConnectionsFigure 2-3 Management Port Connections Management ConnectionsFigure 2-4 Private VLAN Connections Private VLAN ConnectionsApplication Notes NETWORK PLANNING CHAPTER 3 INSTALLING THE SWITCH Selecting a SiteFigure 3-1 RJ-45 Connections Ethernet CablingEquipment Checklist Package ContentsOptional Rack-Mounting Equipment Mounting Rack MountingFigure 3-2 Attaching the Brackets Desktop or Shelf Mounting Figure 3-3 Installing the Switch in a RackFigure 3-4 Attaching the Adhesive Feet Figure 3-5 Installing an Optional Module Installing an Optional Module into the SwitchFigure 3-6 Inserting an SFP Transceiver into a Slot Installing an Optional SFP TransceiverGrounding the Chassis Connecting to a Power Source Connecting DC Power3-10 3-11 To connect the switch to a power sourceFigure 3-7 DC Plug Connections 3-1248VDC/Ground Source A Return/24VDC Source A 48VDC/Ground Source B Return/24VDC Source BConnecting AC Power Figure 3-8 AC Power Receptacle3-13 Wiring Map for Serial Cable Connecting to the Console PortTable 3-1 Serial Cable Wiring 3-14Connecting to the Alarm Port Figure 3-10 Alarm Port D-15 Pin-Out3-15 Wiring Map for Alarm Cable Table 3-2 Alarm Cable Wiring3-16 Alarm Connector Figure 3-11 External Alarm I/O ConnectionsNO Major Alarm Minor Alarm3-18 INSTALLING THE SWITCHCHAPTER MAKING NETWORK CONNECTIONS Connecting Network DevicesTwisted-Pair Devices Cabling GuidelinesFigure 4-1 Making Twisted-Pair Connections Connecting to PCs, Servers, Hubs and SwitchesFigure 4-2 Network Wiring Connections Network Wiring ConnectionsFiber Optic Devices Figure 4-3 Making Connections to 100BASE-BX Ports and SFP TransceiversFIBER OPTIC DEVICES 1000BASE-T Cable Requirements Connectivity RulesTable 4-1 Maximum 1000BASE-T Gigabit Ethernet Cable Length 1000 Mbps Gigabit Ethernet Cable LengthsTable 4-2 Maximum 1000BASE-SX Gigabit Ethernet Cable Length Table 4-3 Maximum 1000BASE-LX Gigabit Ethernet Cable Length10 Mbps Ethernet Cable Lengths 100 Mbps Fast Ethernet Cable LengthsTable 4-5 Maximum Fast Ethernet Cable Length Table 4-6 Maximum 100BASE-BX Fast Ethernet Cable LengthCable Labeling and Connection Records MAKING NETWORK CONNECTIONS 4-10APPENDIX A TROUBLESHOOTING Diagnosing Switch IndicatorsTable A-1 Diagnosing Switch Indicators Table A-1 Diagnosing Switch Indicators Continued Power and Cooling Problems InstallationIn-Band Access TROUBLESHOOTING APPENDIX B CABLES Twisted-Pair Cable and Pin AssignmentsFigure B-1 RJ-45 Connector Pin Numbers Table B-1 10/100BASE-TX MDI and MDI-X Port Pinouts 10BASE-T/100BASE-TX Pin AssignmentsFigure B-2 Straight-through Wiring Straight-Through WiringFigure B-3 Crossover Wiring Crossover WiringTable B-2 1000BASE-T MDI and MDI-X Port Pinouts 1000BASE-T Pin AssignmentsCable Testing for Existing Category 5 Cable Adjusting Existing Category 5 Cabling to Run 1000BASE-T1000BASE-T Cable Requirements Fiber Standards CABLES Physical Characteristics APPENDIX C SPECIFICATIONSAlarm Port DB-15 connector PortsWeight Switching DatabaseTemperature Power SupplyManagement Features Switch FeaturesMaximum Current Forwarding ModeCompliances StandardsEmissions ImmunitySafety Extender ModulesGigabit Extender Module RJ-45/SFP PortsEXTENDER MODULES Eine Site Auswählen Selecting a Site APPENDIX D GERMAN INSTRUCTIONSRack-Montage Montage Rack Mounting InstructionsGrounding the Chassis Das Erden des GehäusesConnecting to a Power Source Anschluss an eine StromquelleAnschluss an Gleichstrom Page Figure D-1 Gleichstromanschlüsse Wechselstromanschluss Figure D-2 Wechselstromanschluss APPENDIX E ORDERING INFORMATION Table E-1 TigerAccess 10/100 Products and AccessoriesORDERING INFORMATION Glossary-1 GLOSSARY10BASE-T 100BASE-BXAuto-Negotiation Glossary-2Bandwidth CollisionFast Ethernet Glossary-3Full Duplex Gigabit EthernetRedundant Power Supply RPS Media Access Control MACRJ-45 Connector Switched PortsGlossary-5 Transmission Control Protocol/Internet Protocol TCP/IPVirtual LAN VLAN GLOSSARY Glossary-6INDEX NumericsIndex-1 Index-2 Index-3 INDEX Index-4Page INTERNET FOR TECHNICAL SUPPORT, CALLFOR LITERATURE OR ADVERTISING RESPONSE, CALL Fax 44 0 118 974