product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and conditions outlined below.

IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All products being shipped to Teletronics for repair / refund / exchange must be freight prepaid (customer pays for shipping). For all under warranty repair/replacement, Teletronics standard warranty applies.

30-Day full refund or credit policy:

1.Product was purchased from Teletronics no more than 30 day prior to the return request.

2.All shipping charges associated with returned items are non-refundable.

3.Products are returned in their original condition along with any associated packaging, accessories, mounting hardware and manuals. Any discrepancy could result in a delay or partial forfeiture of your credit.

Unfortunately Teletronics cannot issue credits for:

1.Products not purchased from Teletronics directly. If you purchased from a reseller or distributor you must contact them directly for return instructions.

2.Damaged items as a result of misuse, neglect, or improper environmental conditions.

3.Products purchased direct from Teletronics more than 30 days prior to a product return request.

To return any product under 1 year warranty for repair/replacement, follow the RMA procedure.

Appendix C: Regulatory Information

Statement of Conditions

All Rights Reserved. Copyright 2006 Teletronics International, Inc.

2 Choke Cherry Road, Rockville, MD 20850 Tel: 301.309.8500 Fax: 301.309.8851

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SMC Networks TTTM5800X Appendix C Regulatory Information, Statement of Conditions, Day full refund or credit policy