Failure | Possible cause | Remedy |
Laundry is stained | You used liquid detergent or | Use the detergent containing |
after washing. | detergent for colored laundry | whitener. |
| which does not contain whitener. |
|
White powdery | It is not the consequence of bad | Immediately rinse the laundry once |
residues on the | rinsing, but because of neo- | again. |
laundry. | phosphate detergents containing | • Use liquid detergents which do not |
| non soluble components | contain zeolites. |
| (zeolites) for water softening. | • Try removing the residues with the |
| Such substances may be | brush. |
| deposited upon the laundry. |
|
Detergent residues in | Low water flow pressure. | • Clean the inlet pipe filter net. |
the dispenser. | Some detergents may stick to | • In case of low water pressure |
| the dispenser rather hard if it is | increase water level. |
| wet. | • Wipe the dispenser prior loading |
|
| detergent. |
Softener is not | Sucking cover is not correctly | Clean the dispenser and firmly fix the |
completely rinsed, | positioned or is clogged. | cover to its place. |
or water is left in the |
|
|
dispenser dish. |
|
|
Washing time is | • The machine switched on | • Washing program time may be |
longer than usual. | the UKS* system because of | prolonged for 10 minutes and the |
| uneven laundry load. | machine still functions perfectly. |
| • Power failure occurred. | Time is prolonged for the power |
|
| failure period. |
* UKS: universal stability control - this function prevents excessive vibrations during spinning.
In case you were not successful in repairing the malfunctions in spite of the above suggestion chart, call the nearest authorized service shop.
Repairing the failure arising from inappropriate connections or use of the appliance is not covered by the guarantee, and the repair expenses are paid by the customer.
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