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Answering Calls

To answer calls in the normal way
simply pick up the handset.
To answer a call hands free using the
built in speaker phone, press rather
than lifting the handset.

Dialling

External numbers

1
Enter full external number. Press the
key under the symbol to delete
digits in case of error.
2
When complete, press to dial.
The number is the normal full local,
national, or international number. No
prefix (e.g. ‘9’ ) is required.

Other Extensions by Number

1
Enter extension number
2
Press
The handset can be lifted at any time,
before or after dialling the number.
If the handset is not lifted then the call
will proceed as a hands free call on the
built in speaker phone.

Using the Directory

1
Press the key or the button
under the under the on screen
menu symbol.
2
Use the up or down arrow buttons on
the silver directional dial, or the
button under the onscreen arrow
keys to move around the directory
until the required name is shown
3
Press

Ending a Call

Press or return the handset to
its cradle

Numbers

All extensions are ____ digit numbers
starting with a ___
All extensions may be called directly
from outside by prefixing them with
0_____ ___________
e.g. 0____ ___________

Placing a Call on Hold

1
To place a call on Hold, press the
‘HOLD’ key
2
To retrieve the call, press the
key again

Transferring a Call

Unannounced Transfer

Whilst in the call with the third party:
1
Press the ‘TRANSFER’ key
2
Dial the destination number
3
Press and the call will be
transferred to the recipient

Announced Transfer

If you wish to talk to the recipient before
transferring the call:
1
Press the - ‘HOLD’ key
Phone System Quick Reference
(snom 320/360 phone)
Quick Reference Card (snom 320 / 360) V1.2-generic Copyright © IP Cortex Ltd 2005-2006