Getting Started
We assume for the purposes of this user level manual that your phone system administrator, or installation engineer have setup your VoIP PABX and phones.
If you are also a phone system administrator then you should consult the ipcortex “VoIP PABX Installation & Administration Guide” for details of how to administer the whole system.
As a user, you will normally have been provided with either a physical phone, or a PC based
You should also have been given a username, password and URL to access your own personal user area of the PABX. If you do not have this information then you will need to obtain them if you wish to make any changes to user level settings, or access advanced integration features such as TAPI PC integration.
If you have been provided with a physical phone, then you do not need the above username and password information to make phone calls.
Making Phone Calls Using a Phone Handset
Phone operation does vary between manufacturers and models but basics usage is reasonably intuitive, being quite similar to the way that traditional analogue handsets operate. The key difference is that most digital handsets have the concept of pressing a “dial” key after the whole number has been entered (in a similar way to a modern mobile phone) before the call attempt will be made.
Picking up the handset, dialling the full extension, local, or national
number and pressing the button marked “OK”, 
, or “Dial” is usually sufficient to make an outbound call.
Quick reference cards may have been provided with key information about use of your phone system (templates are attached in the Appendix of this manual).
For information on more advanced features, please see the phone Quick Reference Card or full phone manual
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