Appendix G Technical Support If you have trouble installing or using the Cordless Hand Scanner with
Bluetooth Wireless Technology, contact Socket’s technical support
department for assistance.
IMPORTANT! To obtain personal assistance from a Socket technical
support engineer, you must first register your product online at
www.socketcom.com/prodreg.
After you register your product and log in, click on the Technical Support
tab, then click New Trouble Ticket to submit an online request for technical
support. Afterwards , you can log on anytime to monitor the status of your
request. If we are unable to resolve your support inquiry online, we can
arrange for a technical support representative to call you at a specific time.
Please refrain from disassembling the Cordless Hand Scanner. Disassembly
of this device will void the product warranty.
APPENDIX G: TECHNICAL SUPPORT | 71