Soho SR2000 user manual Questions & Answers

Chapter 7 Questions & Answers

Q1: Why is the computer system unable to reboot or re-configure after SR2000 is installed?

A:1. SR2000 supports IDE I/O interface. However, it is not compatible with motherboards building the ITE IT8680F-A chip. Replace it with another I/O chip compatible with the SR2000.

2.Check if IDE bus connector is connected properly.

3.Check if Operation Mode Switch is set to NORMAL position on the control panel for copy mode.

Q2: What happens if power is shut down while the SR2000 is running?

A:1. In case of power failure during the Auto-RebuildFunction, controller will remember the rebuilding progress percentage and carry on the operations when the power is restored.

2.In case of power failure during BACK UP, copied data will be incomplete and you will have to restart BACK UP when power is restored.

Q3: What is the configuration for SR2000 (with 1 or 2 hard disks) when one HDD is already installed?

A:1. On the same IDE buses, set the jumper for SR2000 to MASTER and the original disk to SLAVE. Otherwise, the original HDD cannot be detected.

2.On different IDE buses, set MASTER or SLAVE for SR2000 and original HDD respectively.

Q4: When using the SR2000, the computer system is unable to read/write properly.

A:1. Check if IDE bus connector is inserted properly.

2.Check if IDE bus length is 46cm or 18”. (Compliant to ATA 4 specification.)

28 SOHO RAID