Soleus Air 3119233, KFTHP-18-OD, KFTHP-12-OD, KFTHP-12-ID, KFTHP-18-ID, KFTHP-24-OD 1Troubleshooting

Models: 3119233 KFTHP-24-ID KFTHP-24-OD KFTHP-18-ID KFTHP-12-ID KFTHP-12-OD KFTHP-18-OD

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1Troubleshooting

1Troubleshooting

The following cases may not always be a malfunction, please check it before asking for service.

Trouble

Analysis

 

If the plug is not properly plugged.

Does not run

If batteries in the remote controller exhausted.

If the protective device works to protect the appliance.

 

If the protector trip or fuse is blown.

No cooling or

Are the intakes and outlets of the air conditioner

blocked

heating air

Is the temperature set properly

 

Is the air filter dirty?

 

If strong interference(from excessive static electricity

 

discharge, power supply voltage abnormality)presents,

Ineffective control

operation will be abnormal. At this time, disconnect

 

from the power supply and connect back 2-3 seconds later.

Does not operate

Changing mode during operation, 3 minutes

immediately

will delay.

don't run

 

 

This odor may come from another source

Peculiar odor

such as furniture, cigarette etc, which is

 

sucked in the unit and blows out with the air.

A sound of

Caused by the flow of refrigerant in the

air conditioner, not a problem.

flowing water

Defrosting sound in heating mode.

Cracking sound is

The sound may be generated by the expansion

or contraction of the front panel due to change

heard

of temperature.

 

 

Mist appears when the room air becomes

Spray mist from

very cold because of cool air discharged

from indoor unit during COOLING or DRY

the outlet

operation mode.

The compressor indicator(red) lights on

The unit is shifting from heating mode to defrost.

constantly,and indoor fan stops.

The indicator will lights go off within ten minutes

 

and returns to heating mode.

Air will not

The air conditioner is ready to blow out enough warm

immediately

air please wait(2~5 minutes )

blow out at the start of HEAT mode

 

Stop

The appliance will defrost automatically ,and mist

appears from outdoor.After defrosting ,it continues to

discharging

airflow for 5~10minutes

run automatically.

during HEATING operation dischargeDont'

 

The remote

check the distance between the remote controller

and the unit.

control

Are the batteries exhausted? Replace them with new

does not function correctly

ones,and repeat the operation again.

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Soleus Air 3119233, KFTHP-18-OD, KFTHP-12-OD, KFTHP-12-ID, KFTHP-18-ID, KFTHP-24-OD, KFTHP-24-ID manual 1Troubleshooting