PARTS ORDERING PROCEDURES

When ordering parts,

please supply the following information:

Dealer account number

Dealer name and address

Shipping address (if different than billing address) Return fax number

Applicable model number

Quantity, part number and description of each part Specify preferred method of shipment:

FedEx or UPS Ground

Note:Unless otherwise indicated by customer, all

FedEx or UPS Second Day or Third Day

orders are treated as “Standard Orders”, and will

FedEx or UPS Next Day

ship within 24 hours.We will make every effort to

Federal Express Priority One

ship “Air Shipments” the same day that the order is

received, if prior to 2PM west coast time. “Stock

DHL

Orders” must be so noted on fax or web forms.

 

 

Truck

Here’s how to get help...

Please have the model and serial number on hand when calling.

STOW MAIN OFFICE

 

18910 Wilmington Ave.

800-421-1244

Carson, CA 90746

FAX: 310-537-3927

Email: stow@stowmfg.com

 

Internet: www.stowmfg.com

 

SALES DEPARTMENT

 

310-661-4242

Fax: 310-604-9237

877-289-7869 (877-BUY-STOW)

 

PARTS DEPARTMENT

 

800-427-1244

FAX: 800-672-7877

310-537-3700

FAX: 310-637-3284

SERVICE DEPARTMENT

 

800-478-1244

FAX: 310-537-4259

310-537-3700

 

TECHNICAL ASSISTANCE

 

800-478-1244

FAX: 310-631-5032

WARRANTY DEPARTMENT

 

800-421-1244, EXT. 279

FAX: 310-537-1173

310-537-3700, EXT. 279

 

Place Your Parts Order Via Web or Fax

For Even More Savings!

(Domestic USA Dealers Only)

Extra Discounts!

All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:

Ordered

Standard

Stock orders

via

orders

($750 list and above)

 

 

 

Fax

3%

10%

Web

5%

10%

Special freight allowances when you order 10 or more line items via Web or Fax!**

FedEx Ground Service at no charge for freight

No other allowances on freight shipped by any other carrier.

**Common nuts, bolts and washers (all items under $1.00 list price) do not count towards the 10+ line items.

NOTE:DISCOUNTSARESUBJECTTOCHANGE

STOWCONSTRUCTIONEQUIPMENT

Direct TOLL-FREE access to our Parts Department:

A DIVISION OF MULTIQUIP INC.

Toll-free nationwide — 800-427-1244

POST OFFICE BOX 6254

CARSON, CA 90749

888-252-STOW[888-252-7869]

310-537-3700

Toll-free FAX — 800-6-PARTS-7 (800/672-7877)

FAX:310-537-1986

FAX: 800-556-1986

E-MAIL: stow@multiquip.com

INTERNET: www.stowmfg.com

 

MQ STOW MS30H/MS30E MIXER — PARTS & OPERATION MANUAL — REV. #4 (08/10/06) — PAGE 5

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Sonic Alert MS30H, MS30E manual Direct TOLL-FREE access to our Parts Department